866-840-9010

After 15 years of working well, my LG Washer gave out. I contacted Appliance Repair Team 866-840-9010, they sent a tech on March 9th. Tech stated 2 parts needed & he would be back to repair in 4 days tops. Its been 3 weeks with no Washer in the house. Called the company numerous times and got excuses..(tech is sick need to reschedule)(Parts not in, need to reschedule)On April 2nd they stated tech would out Sunday with parts; On April 5th Tech called me from "Unknown number" stating that he only had 1 part and the other was b/o, he asked "Do you want to wait and he can come out with both parts wen the other arrives". I said NO - come and install the first part. Needless to say - No one showed up! after calling the company later on Monday - they said tech had the wrong part and they would need to re-order the correct parts. I Asked for my $$ back - they stated upper management needs to handle and to email them since "Management does Not speak on the Phone" i was told. we emailed that company several times at [email protected] . NOT Impresses - Now we are dealing with our Bank's Fraud Department. [BBB Scam Type: Home Improvement] [Business: Appliance Repair Team Inc Date Repor] [Location: ON, CAN - L6X 3E9]