888-377-1201

On Friday Oct 2nd , 2025 a woman wearing a Spectrum Badge named Brenda Gomez said they were doing work in m area and did I have problem with spectrum. I said no, she said what you paying for yoru spectrum service? So I let her in, told her I was paying $262.00 a month on Spectrum . She said that is too much money, and told me she could get me $135.27 with a package with ADT Security for $69.99. I signed the service agreement. IIt has the price listed separately on this paper of $135.27 Spectrum, $69.99 ADT and $203.99 for both company prices. The service agreement says In Home Services at the top with this number, 1-888-377-1201. She told me I would see this price in one billing cycle. Then she send a person named Ronaldo 1-562-672-7155 to install this camera at my Dads house. Brenda Gomez told me I would recieve an email within 48 hours reflecting the price of Spectrum $135.27 and ADT $69.99. I never got an email saying that. I looked online for In Home Services could not find an address, and saw on google this mostly probably was a scam. I then called on Monday, 10/05/2025 ADT to cancel this camera stuff. They would not send me to cancellation dept because I had signed up with In Home Ssrvices. I called themIn home services and they would not cancel and said I would get my promised email with that price by Friday 10/09/2025. I told them I wanted to cancel and had called ADT they sent me back to IIn Home Services. Ashley the manager at In home Services told me I had to go thru them exclusively, and wait 2 billing cycles to relect this price of both companies. I kept calling ADT to cancel, they sent me back to In Home Services. Robert at In Home services was bullying me over the phone saying I signed a docusign, which I never did with a company called Real Home Security.. They are not listed on my service agreement. Our power went out the 12th of October and this camera setup was h [BBB Scam Type: Retail Business Business name Spectrum-imposter] [Business: Spectrum-