888-996-4353

I contacted mielesupport.us to have Miele coffee brew fixed, and Patrick, Jen, and Hazel confirmed that they were the same as mieleusa / 888-996-4353. When technician Dmitrii arrived, we were told new parts needs to be ordered and installed, and to pay half as deposit. After paying $744.79, a technician from the real Miele came and fixed it with no issue and charged $241.06, and told us new parts do not need to be ordered, and that we were scammed. Upon trying to contact mielesupport for a refund, they are avoiding my calls, and saying someone will call me back. It's been almost 2 months and I'll called many times a week. They are being very shady saying they don't give out their email address, and that I cannot speak with their manager or any of the folks I previously spoke with. I've also received calls from different numbers who claim to be from mielesupport, but when I call them back, their number is disconnected. [BBB Scam Type: Worthless Problem-solving Service] [Business: Miele Support-imposter] [Location: CT, USA - 06830]