914-775-8699

I searched online for a publishing company for my book and found Instant Book Publishers online. Upon viewing the website, a chat box popped open and I was connected with an agent by the name of Jeff Anderson. He gave me information via the chat and then he asked to call me for more details. I gave him my number to call and he called using the number 1 914-775-8699. We spoke on the phone about further publishing services and project details. I proceeded to agree with the services that were promised and he sent me a link through the chat to make my payment. I completed my payment, and he scheduled a call for me to speak with my project manager assigned to my book (12/5/25 @ 12pm CST). I never received a phone call, so I called Jeff back asking for answers. He stated that the project manager was in a meeting and couldn't make the call. I then rescheduled a call via Jeff for Monday (12/8/25) for the project manager to reach out to me. I requested a confirmation email from Jeff to show that the meeting was schedule but never received it. Shortly after ending that call with Jeff, my project manager, Joe Brendon, called me using the phone number 1 914-505-9257. He didn't acknowledge that he was calling almost 3 hours later than my promised call time, but apologized when I brought it up. I began getting suspicious and asking more questions after noticing that he, Joe, sounded a lot like Jeff. I asked the names of the individuals who would be on my project team. He stated that Frank would be the editor, Jimmy would be the Proofreader, and Emily would be the designer. I then requested that he email me a confirmation email with all the individuals CC'd on the email with the next call time on Monday. This took him several minutes (5-10) to compose. I noticed that his email included his first and last name, but none of the other individuals had last names on their emails. This made me m [BBB Scam Type: Online Purchase] [Business: Instant Book Publishers] [Locatio