advent4two.us

. Summary of Issue Advent4Two.us advertises “Advent Calendars for Two” through targeted Facebook ads. The ads consistently depict physical, tangible advent calendars, giving the clear impression that customers will receive an actual packaged product. At no point in the ads or on the main purchase pages is it made clear that customers are only purchasing a digital download rather than a physical advent calendar. 2. Misrepresentation The Facebook ads feature images of real advent calendar boxes, which strongly implies a physical item will be shipped. The website does not clearly disclose—prior to checkout—that the product is digital-only. After purchase, customers discover that the product consists solely of digital files, with no physical product sent, despite the advertisement suggesting otherwise. 3. Consumer Harm This lack of disclosure results in customers paying for a product very different from what was represented. Many consumers, like myself, would not have made the purchase had we known it was a digital-only item. The practice appears intentionally misleading and exploits the expectation set by the advertising imagery. [BBB Scam Type: Online Purchase] [Business: advent4two.us] [Location: NJ, USA - 08619]