ayntec.com

On February 27, 2026, I placed an order directly with AYN (ayntec.com) for an AYN Thor Max handheld gaming device, valued at approximately $500 USD, along with accessories and a Worry-Free Guarantee. The order was shipped and delivered on April 23, 2026, via GOFO Express. Upon opening the shipment, I found that the branded AYN product box had arrived, and all accessories were present, but the device itself was entirely absent from inside the box. The outer packaging appeared intact, consistent with the contents having been removed and the package resealed prior to final delivery. GOFO Express sent a delivery confirmation text asking whether the package had been delivered. I responded indicating it had not been delivered as expected. I then contacted both AYN and GOFO Express in writing, documenting the incident formally. This pattern — where the box and accessories arrive but the high-value device inside is missing — is consistent with reports from numerous other consumers who have used GOFO Express as their carrier. Reviews on Trustpilot, PissedConsumer, and the Better Business Bureau describe similar incidents of empty or tampered packages, particularly involving higher-value electronics. If your order is being shipped via GOFO Express, particularly from overseas retailers shipping high-value electronics, be aware of this risk. Photograph or video the unboxing process before opening, check the weight of the package against what is expected, and report any discrepancy immediately to both the seller and your payment provider. [BBB Scam Type: Online Purchase] [Business: AYN] [Location: Broadview Heights, OH, USA - 44147]