basementclubs.us

The company advertised a promotion claiming customers could receive free clothing by paying only for shipping. The promotion required participants to repost the company’s content, share it with friends, and follow their social media pages. I completed all required steps and paid the shipping fee. After payment, I received a link to select the free items. The link initially worked, but when I returned to the website later, the link had been disabled and no longer functioned. I did not receive the promised items. I attempted to contact the company multiple times through their Instagram accounts, email, and the contact form on their website, but received no response. At this point, the company has taken my payment, failed to deliver the advertised items, and has been unreachable. I have also contacted with many other people who have been scammed by this company. They go by basementclubs.us on Instagram but their website name is savantarkk. [BBB Scam Type: Online Purchase] [Business: SavantArkk] [Location: TX, USA - 76544]

The company promoted an offer stating that customers could receive free clothing if they only covered the cost of shipping. To qualify, participants were required to repost the company’s content, share it with others, and follow their social media accounts. I completed all of these steps and paid the shipping fee. After submitting payment, I was provided with a link to choose the free items. Although the link worked at first, it was later disabled and became unusable when I returned to the website. As a result, I never received the promised items. I made several attempts to contact the company through Instagram, email, and the contact form on their website, but none of my messages were answered. The company has taken my payment, failed to provide the advertised products, and has remained unresponsive. I have also spoken with many other individuals who report being scammed in the same way. The company previously operated under the Instagram name basementclubs.us, used the website name savantarkk, and as of January 21, 2026, is now operating under the Instagram name Forgottencitizens. [BBB Scam Type: Online Purchase] [Business: Savantarkk Forgottencitizens Date Re] [Location: NY, USA- 10473]