blossomflower.com

I ordered flowers from BlossomFlower.com to be delivered to a funeral home by 3 p.m. on July 30, 2026, but they were never delivered. When I contacted the company at 6 p.m., they said they were opening an inquiry into why the delivery hadn’t been completed. The representative explained that they are based in California and had used a partner florist, but he was unable to provide the name of that business. They later emailed me to reassure me that they were not a spam company. When I called again on Saturday, I was told I likely wouldn’t receive any updates until Monday. I never heard from them. When I called today, they claimed the flowers were delivered at 9:45 p.m. I corrected them, noting that when I called at 6 p.m. on the 30th, the flowers still hadn’t arrived and the funeral home was already closed. The representative then changed the delivery time to 9:45 a.m., which also wasn’t possible because I didn’t place the order until 1 p.m., with a scheduled delivery time of 3 p.m. Additionally, they appear to use local phone numbers when calling back if the call drops, which adds to the confusion. [BBB Scam Type: Online Purchase] [Business: Blossomflowers.com] [Location: VA, USA- 23434]