We purchased some clothes off Bumpbabe.com (maternity clothes). I received the clothes and they are poor quality. I never received an order number or tracking or anything. Once I received the items and reached out, a customer service representative helped me but told me there was nothing she could do without an order number. I Said I never received one and wanted a refund. At first she offered me a partial refund or store credit, when there website states to reach out for a refund. I followed all the protocol. After she repeatedly told me she needed an order number, she then said another person will reach out to help as she doesn't have the resources. I have followed up 3 times and she never responded. They have completely ghosted me. [BBB Scam Type: Online Purchase] [Business: Bump Babe] [Location: NH, USA- 03865]

89 days ago

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