cheapovuelos.com

The online order was misleading and deceptive. I found a reservation on the CheapoVuelos.com website and paid for it in full using my credit card, which was charged immediately. However, during their follow-up call, the terms of the reservation were changed without prior disclosure. During this call, the representative mentioned a “flexible ticket” for the first time, which had not been clearly stated during the booking process. As a result, my original departure date of April 12 was changed to April 15, shortening the duration of my vacation to only six days. I requested to cancel the ticket due to these unexpected changes. However, when I was transferred to a manager, I was informed that a $300 cancellation penalty fee would be applied. [BBB Scam Type: Online Purchase] [Business: Cheapvuelos] [Location: HI, USA - 96815]