gesthetic.com

I ordered a game from gesthetic.com It was to be used for a Christmas present. It took months for it to arrive. It only did after I complained by email. When we opened it on Christmas Day, it was a counterfeit product = a monopoly looking game but not playable as produced due to typos, Japanese words on some cards, property cards that don't match the properties on the board, no instructions, etc, etc, etc After multiple emails and sending pictures, they offered me $4 as a "goodwill" gesture. Pictures of product available if needed. [BBB Scam Type: Other] [Business: gesthetic.com] [Location: FL, USA - 34484]

I placed an order with Gesthetic.com on October 31st for a “Finding Jesus” doll. The order total was approximately $40, but my card was charged $56.65, which did not match the receipt. I waited two weeks and never received the item. After contacting the company, I was told the item was misplaced and that a replacement would be sent. Weeks passed with no delivery. I contacted them again and was told that yet another replacement would be sent. At that point, I requested a refund. The company refused, claiming the item had already shipped, despite never providing tracking and despite my request that no additional items be shipped. As of January 5th, I have still not received any merchandise. The company continues to refuse a refund and repeatedly claims items were sent when none were received. This appears to be a deceptive online retail operation, and I am reporting this to prevent other consumers from being scammed. [BBB Scam Type: Online Purchase] [Business: Gesthetic] [Location: TX, USA - 78003]