irispetal.com

We purchased two dresses from www.irispetal.com. We spent USD $136.59. The dresses were horrible, cheaply made, and looked nothing like the pictures. There is no way to return. After doing research, I see that this is a scam site. [BBB Scam Type: Online Purchase] [Business: Iris Petal] [Location: Thibodaux, LA, USA - 70301]

I ordered 2 dresses from IrisPetal.com. This website is all over Pinterest and I thought it would be legit. The dresses I ordered were extremely poor quality, came with no tags, and one was even the wrong color. I reached out to return and received this reply (which I’ve seen now on this site to be the exact same reply others are getting): Dear Customer, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your recent purchase did not meet your expectations, and we sincerely apologize for any inconvenience this may have caused. We completely understand how disappointing it can be when a product doesn't align with what you had in mind. We always strive to deliver a satisfying shopping experience for every customer, and we're very sorry that we missed the mark this time. We’d like to kindly suggest giving the item a try — many of our customers have found that the fit and overall look exceeded their expectations once they tried it on. We truly hope this might be the case for you as well. As a gesture of our sincere apology, we’d like to offer you a 30% partial refund for the inconvenience. If you accept, we’ll process the refund right away. Of course, if you remain unsatisfied after trying the item, please don’t hesitate to reach out to us. We’ll do our best to find a resolution that works for you. Thank you again for your understanding and support. We hope to have the opportunity to serve you better in the future. Best regards, Customer Service Team Then, I emailed back stating I wanted to proceed with the return and to send me a label by the end of the day. I received the following email reply: Dear Customer, Thank you for reaching out to us, and we truly appreciate your continued understanding and support. We’re very sorry for the inconvenience caused, and we take your return request seriously. Our goal is to provide you with a smooth and h [BBB Scam Type: Online Purchase] [Business: IrisPetal] [Location: MA, USA- 02