lumensales.com

I am filing a complaint against Lumensales.com regarding the failure to deliver an order despite multiple claimed “delivery attempts.” According to the company’s tracking system, my package has repeatedly been marked “out for delivery” and then returned with failed delivery statuses. These claims are inaccurate. I was present at the delivery address on each listed date and received no notification, no contact, and no actual delivery attempt. The tracking history reflects inconsistent and conflicting explanations, including: “No one available at the address” “Incorrect building entry code” “Delivery prevented due to local event” “Address label damaged” “Access to building blocked” These explanations are contradictory and do not reflect actual conditions. No barriers existed that would prevent delivery. I have retained screenshots of all tracking updates, which show a repeated cycle of false delivery attempts and shifting explanations without resolution. This pattern demonstrates failure to deliver goods paid for and inaccurate reporting of delivery attempts. I am requesting: Immediate delivery of Order #3AL6UX6 OR A full refund if delivery cannot be completed promptly [BBB Scam Type: Online Purchase] [Business: Lumen Online Retail Scam] [Location: Dallas, TX, USA - 75203]

Advertising a boneless couch for $29.99 and free shipping from lumensales.com. Charge went through from a different company. Looked up the site and realized I feel for a scam. Dollars Lost $37.98 [BBB Scam Type: Online Purchase] [Business: Lumen Sales] [Location: OK, USA- 73044]