minersmarket.ca

I placed an online order with MinersMarket.ca for cryptocurrency mining equipment and paid the full purchase price using Bitcoin. During checkout, I provided my correct and complete shipping address. Several days after payment, MinersMarket.ca emailed me a FedEx tracking number, indicating that the item had shipped. On the expected delivery date, the package did not arrive at my address. When I reviewed FedEx’s delivery notification, it showed the package as “delivered” to a different location within my city. FedEx provided a delivery photograph as part of the tracking record. The photograph clearly does not match my residence or the shipping address I provided at checkout. I did not authorize delivery to this location, and I did not receive the goods. I contacted FedEx directly to investigate the issue. FedEx advised me that none of the shipment details associated with the tracking number matched my name, address, or contact information. They further stated that because I was not the shipper, they could not provide additional assistance and instructed me to contact the sender, MinersMarket.ca. During this same time period, while the delivery issue remained unresolved, MinersMarket.ca sent me promotional emails offering discounts on additional mining units and warning that inventory was “selling out quickly.” These communications appeared to create urgency to place further orders, despite the unresolved issue with my existing purchase. I did not place any additional orders. I immediately contacted MinersMarket.ca to report that the shipment had been misdelivered. The company responded that they were consulting their “logistics team,” that they had opened a case with FedEx, and that the shipment was fully insured. I informed them that the FedEx delivery photo clearly did not correspond to my address and that this could be objectively verified, including through publicly available tools such [BBB Scam Type: Online Purchase] [Business: Miners Market] [Location: AB, CAN