modesees.com

No Tracking After 12 Days. I placed Order with Modesees on SHOP app on December 3 via Shop Pay (**. As of today, December 14, there is no carrier, no tracking number, and no delivery estimate visible in Shop. After pressing them for nearly two weeks, they finally say: "Women's Minimalist Knitted Plaid V-neck Mini Dress MDA2922K1Y this item is currently out of stock but is in production. The preparation time (including manufacturing and quality checks) will take approximately 20+ days. May I ask when do you need it? If you need it soon, are there any of your favorite products in this link? We can replace it for you, which will be faster. https://modesees.com/collections/hot-picks." But then I see this ad on the exact item I bought and paid for on their website: "Hurry this item is selling out fast. Order now with this discount to get it before its sold out!" They kept my money for nearly two weeks. Then they said it would take 48 more hours to have create a case and escalate it to get my refund. I said not do it now IMMEDIATELY or I'd report them to SHOP, the BBB and to my bank for a ** dispute. Then I go to my bank and see the refund pending. And the chat bot completely dropped off and stopped communicating with me. I hope I see the money back in my account soon. Once you’ve made your selection, kindly reply with the product name, size, and color of your replacement. We deeply apologize for any inconvenience caused and are here to assist if you have further questions. Thieves!! [BBB Scam Type: Online Purchase] [Business: Swift LH Market LTD dba Modesees on SHOP app] [Location: TN, USA - 37210]