myechocardiography.com

I purchased an online echocardiography educational service from myechocardiography.com for $49.99. The pricing page did not clearly disclose that the charge was a recurring subscription rather than a one-time payment [ https://www.myechocardiography.com/Pricing.aspx ]. Based on how the offer was presented, I reasonably believed this was a single purchase. After accessing the service and finding it unsatisfactory, I attempted to cancel and request a refund. I contacted the company directly by email multiple times over several weeks but never received any response. Because the company did not reply, I was unable to resolve the issue within PayPal’s dispute time limit. When I later attempted to dispute the charge, it was denied only because the deadline had passed, not because the charge or billing practice was valid. The lack of clear disclosure about recurring billing combined with the company’s failure to respond prevented a timely refund and left me with no resolution. I am sharing this experience so other consumers are aware of the risk of undisclosed recurring charges and the lack of customer support responsiveness from this business. [BBB Scam Type: Online Purchase] [Business: myechocardiography.com] [Location: CA, USA- 94954]