old-money.com

Deceived as quality clothing and other items but just over priced knockoffs. When contacting customer support about a refund on non-worn items with poor quality and late arrival I was asked if a 30% refund was satisfactory. Completely unacceptable. It seems like possible A.I. customer service. This website, https://old-money.com/, should be taken down. Dollars Lost $70 [BBB Scam Type: Online Purchase] [Business: Old Money] [Location: OH, USA- 43315]

Seller: old-money.com Order Number: ******** ******** ******* ****************** Carrier: YunExpress I am reporting this seller as a potential affiliate marketing and fraud scheme, designed to maximize their own profit at the buyer's expense, without providing the value of the marketed product, nor by responding directly to a return and refund request. 01/17/2026 - Purchase was made online for a pair of shorts, a pair of pants, and two shirts. 01/20/2026 - Payment for $169.96 posted to my bank account. 01/17/2026 - I receive an email providing me a link to become involved with affiliate marketing. https://snwbl.io/oldmoney/CHRISTOPHE89105 01/18/2026, 8:07?AM - I receive a second email inviting me to become part of their affiliate marketing group. 01/18/2026, 10:47?PM - Seller sends confirmation that order is about to ship. 01/06/2026 - I receive delivery of the garments. Upon opening and without trying them on I can see they are not the garments as advertised. 01/06/2026, 11:53?AM - I send the included email siting why I am initiating a return, pointing out photos with poor construction, lack of identifiable tags or company emblems, fits that do not match typical sizes, etc. 01/8/2026 at 12:16 AM - Mike, a Customer Satisfaction Agent, responds in a separate email. Instead of initiating a discount, the seller ignores my request, claiming the garments I ordered are correct to size and says, "As a one-time courtesy, we’d be happy to offer you a 35% discount based on the total amount paid for your previous order, which you can use for your next purchase with us." 01/08/2026 at 7:42 PM - I replied, "No thank you. I would rather return the items for a full refund (Per your return policy it provides 14 days from receipt so I am requesting that now.)," and provided a screenshot of their return policy. (See Refund Policy for the company at https://old-money.com/policies/ref [BBB Scam Type: Counterfeit Product] [Business: Old Money // Rio de Dinero LL