rivashopus.com

Just go to this link and look for yourself. https://rivashopus.com Dollars Lost $79.95 [BBB Scam Type: Online Purchase] [Business: Rivashopus] [Location: WA, USA - 98502]

On 01/01/26, purchased the product at this address: https://rivashopus.com/products/ohv-v8. Product described was a "CISON V8 Engine Model Kit with precision-machined metal parts, a fully functional CDI ignition system, and photo-illustrated step-by-step instructions, it's the go-to kit for anyone who wants more than just a model — they want a real engine that runs." I was overcharged $17.99 more than the purchase receipt email stated total purchase price of $89.94, and from a merchant in New York (PUSwhalestore New York NYUS - $107.93), not from the website-stated address of Thermopolis, WY 82443. The product took several weeks to arrive, and when I received it, it was not the Model Kit composed of precision-machined metal parts shown on the webpage but a ceramic figurine of the engine and it was broken. I contacted their customer support by email at [email protected] . Their agent, Anna Taylor, Customer Service Executive, handled my case. Over a couple of weeks of haggling and getting photos of the broken incorrect product to her, she agreed to send me a new product and refund the overcharge of $17.99. Although I was refunded the overcharge, when I received the replacement product in mid-March (2-1/2 months after initial purchase date), the replacement item was another ceramic copy of the engine. I contacted Anna at [email protected] , and immediately demanded refund of my $89.94 purchase price upon receipt of my email. The last email from her offered a 30% refund of my money. I am demanding total refund of my $89.94 purchase price after this near 3-month debacle. The different locations of the we [BBB Scam Type: Online Purchase] [Business: Rivashop.us] [Location: CA, USA - 95833]