theirticket.com

My wife used an agency called just theirticket.com. She purchased an airline ticket and there was an agency fee. My wife was unable to keep her flight so it was extended. The agency pretended to be in contact with the airline United Airlines, but in fact was lying. There is no airline fee or difference in airfare for an extension of flight. The agency initially said $700 then said oh I’ll talk to the airline came back a few minutes later and said they’ll do it for $613.89. Contacted the airline. They said it was total fraud. They don’t charge any fee. I contacted my credit card company disputed the charge and was reimbursed. In my opinion, this was a felony because this individual impersonated an airline and took money, which was not hers. I’m reporting this so it won’t happen again. I’d like to press charges, but it would not be worth the time or the money to do so. I reported this to the FTC and I’m hoping they lose their license and are kicked out of the state. Thanks. [BBB Scam Type: Other] [Business: Just air ticket.com] [Location: FL, USA - 32084]