trendvez.com

I placed an online order with a website called Trendvez.com and paid a total of $117. The products I ordered were never received. After contacting the company, they claimed the order was delivered and blamed shipping or address issues, despite no proof of delivery. The company then began offering partial refunds instead of a full refund. First they offered 60%, then 90%, and later claimed they would issue a 100% refund. However, they only sent multiple small partial refunds over time, totaling $70.20, and failed to send the remaining $46.80. Each time I followed up, the company sent the same scripted response blaming banks or payment processors for delays and asking for patience. No full refund was ever completed, and no legitimate proof of shipment or refund initiation was provided. This pattern continued for weeks to months. The repeated partial refunds, false promises of a full refund, and copy-and-paste delay messages indicate intentional deceptive practices designed to appear cooperative while withholding the remaining funds. This appears to be an online shopping scam using delay tactics and partial refunds to avoid full repayment. [BBB Scam Type: Online Purchase] [Business: Trendvez] [Location: MS, USA - 38726]