ttrugreen.com

I ordered from https://www.ttrugreen.com/ on Nov 5th. After placing order on website, I clicked to check order status and received a message that no order was placed. Later, I received an email with an order number but the email did list the company name nor did it list the cost of transaction. Only the first name of a person was listed. Per review of bank records, another business name was listed for the transaction. It did not include the name of the business. A few days later after order was placed, I received a tracking number. For the past 3 weeks, I have been tracking item, however, it provided not much info. Finally on Dec 3rd, I see that the status is changed to deliver but I never received package. I attempted to email company but the email listed on the website is not valid. [BBB Scam Type: Online Purchase] [Business: TTRUGREEN] [Location: OH, USA - 43635]