us.onlinereadycontent.com

Purchase was made on https://viicor.com, on 12/3/25 - $114.00 (electronic video globe) with stand. We never received e-mail confirmation of purchase. We reached out via e-mail on 12/18/25 advising of this and we should have received item by then. On 12/19, rep from [email protected] reached out stating they couldn't find the order and it must be that we didn't put in our e-mail address - not true. On 12/21, same rep said they found the order. It should arrive within 1-2 business days. Looking back at the e-mail exchange, I didn't realize the additional red flags: The name next to the [email protected] responding to our inquiry was Huyen Kasten, but the name at the bottom of the communication stated, "Best regards, William N, Viicor Support." We didn't receive it within 1-2 business days - received 12/27. The outside package was mailed by Keathers Fottyes, which we now see online is a confirmed scam. The box included the globe and stand. Nothing on the box said Viicor on it, but had a pamphlet with a QR code for instructions. As the globe didn't work, we scanned the QR code. This redirected us to a website: http://us.onlinereadycontent.com/access.php. It asked you to put in your credit card information to access the instructions. Literally seconds after we put in our credit card info and address, I received fraud alerts from my bank advising charges to my account were just attempted and declined - At first $2.00 charge from ESTORY4U.NET and while on the phone with a bank, another $2.00 charge came in from a music ap. Obvious test charges. We had our cards canceled. Globe does not work and the extra amount we paid for [BBB Scam Type: Identity Theft] [Business: Viicor.com associated with the mailing of Keathers Fottyes] [Location: MI, USA - 48083]