vacatia.com

I have never heard of this company before, not have I ever purchased any type of vacation timeshare, nor have I ever travelled to Florida. But in the last two months, I’ve received two notice of delinquency letters via mail that an account in my name is past due for an amount of $4,528.55 and is due in full or further collection action will be taken. The letter says to make checks payable to Mizner Place At Weston Town Center PO Box 78843, Phoenix AZ 85062. But for correspondence inquiries the address is listed as 2626 E. Oakland Park Blvd, Fort Lauderdale FL 33306. The letter also said to make online payments to https://vacatia.com/clubhouse or email billing inquiries to [email protected] . Again I’ve never heard of this place so I don’t know if it’s a real vacation property but the letter looks legit and includes my so called account number and vacatia ID, a QR code and a monogram of the business. I have a very long & unique name that is always misspelled. But it is correct in this letter, so either an account was fraudulently opened in my name & sent me the bill or it’s a postal scam targeting senior citizens (I’m 79). [BBB Scam Type: Travel/Vacation/Timeshare] [Business: Mizner Place At Weston Town Center D] [Location: Eastvale, CA, USA - 92880]

On 1/10/2025, I received a letter from The Grandview Las Vegas indicating that I owed 2026 Maintenance fees related to a timeshare addressed to my name and home address ** ********, along with the name of a person I do not know. I don't own a timeshare so this was unusual. So, I looked up the @Vacatia.com website and called their main number. A man answered the phone and quickly said they were aware there was a billing error and some invoices were mistakenly sent out to the wrong address and told me to disregard it. After my call ended, this answer didn't sit well with me, no system "accidently" sends physical mail to a person in another state when they have never conducted business of any kind with them and asks them to pay an invoice to a PO Box. They seemed to be hoping that i would just pay it. I've attached the correspondence I received.. I just wanted to report so others should be aware the business practices of The Grandview Las Vegas / Vacatia are not ethical. *** ***** [BBB Scam Type: Phishing] [Business: The Grandview Las Vegas] [Location: IL, USA - 60010]

Received a bill for maintenance of a vacation property as an "assumed" owner. It was addressed to two people - one with different first name, but same last name as me, and an unrelated person. My address was used for this bill. I have never owned any properties through Vacatia.com nor The Grandview Las Vegas. [BBB Scam Type: Travel/Vacation/Timeshare] [Business: The Grandview Las Vegas] [Location: MI, USA- 49341]