AMERICAN EXPRESS COMPANY

I received an email that looked like it was from Apple asking me to verify recent charges. They were not accurate so I called the # on the email. This man said he would “secure” my credit cards so no one could use them. He asked me to buy (2) $500 gift cards from Home Depot, (2) $200 from DoorDash and a $200 from Uber (that one did not go thru). He would then run the purchase and show me the payment was declined (because he was helping me by securing the credit cards). After 5 hours on the phone hesuggestedthatitwould be much easier if I would just go to Kroger and buy an Apple card for $500. By then I was so exhausted That I did drive to the store and tried to purchases card, but it was declined, since it was not a debit card but a credit card. We made arrangements for him to call me back at noon on Monday. He told me not to tell anyone and don’t try to access my banking accounts until we talk again. I felt something was suspicious so I called American Express and sure enough the charges were pending on my account. AMEx said there is nothing they could do about it because they don’t deal with scams. I contacted Home Depot DoorDash and Uber but there wasn’t much they could do and said I should contact my credit card companies which I did many times, but AmEx said they don’t deal with scams. I am 75 years old and consider myself pretty smart, but they got me! He really convinced me that he was helping me by securing my credit cards. What a mistake. [BBB Scam Type: Tech Support] [Business: Apple / impostor] [Location: CO, USA- 80215]

I was stupid that I didn't check reviews. The website was highly advertised on Instagram and Facebook. I ordered 2 dresses. When the first dress arrived, I emailed the company and said I wanted to return it and since the 2nd dress was the same, would want to return it also. The dresses was horrible and not at all like pictured. They emailed me, saying I couldn't return anything but they could give me 20% back (which they didn't). Or I could purchase something else (?). I attempted to open a dispute with American Express (what I used to purchase), but they are unable to start one. I assume because they aren't a real business. This company is in China and a total scam. Buyers need to be warned and this site needs to be shut down. I was an idiot!! @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 6 / var(--Grid-parent-columns) - (var(--Grid-parent-c [BBB Scam Type: Online Purchase] [Business: Avery and Maren] [Location: VA, USA- 23227]

There was a video watched explaining the ingredients that could be used for Kidney Disease. When I ordered and looked at the label, the ingredients were completely different. I cancelled the order and started receiving emails from three different email addresses all telling me to contact someone else. I tried to cancel the charge with american express while the charge was "pending" and they would not cancel. Dollars Lost [BBB Scam Type: Online Purchase] [Business: CardioBalance] [Location: MT, USA- 59864]

I got an Instagram ad about TAG watches. I clicked on the ad and it took me to the Old Million Luxury watches website where they advertised original Tag Heuer watches. I purchased a watched using Google Pay. The very next day upon furhter researched I found out that these were counterfeited wathces. I contacted the vendor and asked them to stop and reverse the transaction. They replied stating that the watch was already shipped, which was a lie. I received a fake/counterfeited watch 3 weeks later. I returned the watch immediately via certified mail to the origin address. The watch was returned to me because it was undeliverable due to address being vacant. I tried to email the merchant multiple times to request a return address and the emails bounce back as undeliverable. American Express had NOT been helpful during the dispute process either. @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;w [BBB Scam Type: Counterfeit Product] [Business: OM Luxury or Old M Luxury or Old Million Luxury] [Location: HI, USA- 96734]

I received a letter from a Negotiations Department, business name not listed, regarding settling outstanding balances with Discover, Wells Fargo, Bank of America, Capital One, and American Express accounts. There was a "Program Example" listed on the letter that listed Creditor Balances, Settlement Amount, and Proposed Program Payment amount with a Program term of 12-36 months. The only contact information was a telephone number for English (855-772-6091) and another number for Spanish (855-772-6092). The fine print at the bottom did state they are "not a lender, creditor, or a collector" and "any persons can opt out by calling the number." I did not call the number and would not recommend anyone do such a thing either. @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 6 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - 6) * (var(--Grid [BBB Scam Type: Debt Collections] [Business: Unknown] [Location: IA, USA- 50662]

I placed an order in December 2025 and never received the item. After multiple attempts to obtain a shipment date, I stopped getting clear answers and ultimately requested a refund. Weeks later, I received emails stating that my refund would be processed. As of February 26, there is still no refund posted to my credit card account. Due to the lack of follow-through and communication, I am now filing a dispute with American Express to recover my funds. Based on my experience, I strongly recommend avoiding this company. [BBB Scam Type: Online Purchase] [Business: Amai Amara] [Location: CA, USA- 92627]

I am getting mail, especially applications for credit cards from American Express, etc for Zoo Tigers Enterprise to my home address [BBB Scam Type: Identity Theft] [Business: Zoo tigers enterprise] [Location: PA, USA- 19087]

This is a phishing website. Was purchasing plants online and input my American Express card info which didn’t take. Used my credit union credit card and payment supposedly went through. I never received purchased items and was contacted by both cards used with fraudulent purchases. ? logo NENEMEDIA 2026-02-15 16:29:21 Thank you for your purchase! Hi ****** ****** We're getting your order ready to be shipped.We will notify you when it has been sent. View Your Order OR Visit Our Store Order Number. 190584-784826 $ 9.49 * 1 = $ 9.49 [BBB Scam Type: Identity Theft] [Business: Nenemedia] [Location: CA, USA- 91107]

See report to Federal trade commission number: 197514667 for addition support. Donald Miller As I made a report (197514667) previously, the team reopened the grant, but still expected me to pay twice on a payment made on 31 December 2025 using thier require type of payment in that only APPLE GIFT CARDS where allowed. At no point during the past 30 months had they claimed one could not include non-round figures when submitting payments while using the APPLE GIFT card. They refused to provide a formal address in order to have a bank generate a cashiers check to make a payment. I also learned over time they used "floating IP Addresses" on any computer connection s. I have the original cards and receipts from these two cards which had been cleared or zeroed out from someone on their team. They demand I pay an additional $700 to receive the alleged $700,000 grant. Both Ms. Mattea and Mr. Cunningham had reached out to me nearly minutes after the FTC made contact with them. Question: Are they a true federal agency using apple gift cards? Had the FTC confirmed an office location? I had dealings with Donald Miller whom worked to close down four primary banking accounts due to fraudulent activity. Managed to close or cancel some 40 different types of bank cards. Promised a Christmas bonus of $15,000 (zero funds received) which was in addition too the grant. Did provide a TABLET, but never provided the second one as promised. He had managed to pay off one credit card after 5 payment attempts , a $4000 limit. However a second credit card American express delta card, I had at zero usage (paid off) and later leared in that a sume of $1,840 had been charged. A period of 18 months later after AMEX turned it over to a legal group I was stuck paying it off. I have paid in full letter if needed. Presented the Letter to Herring and was told it would receive no action, credit or consideration. I wo [BBB Scam Type: Government Agency Imposter] [Business: CFDC Catalog of Federal

I received a letter saying that I owe 25,000 to discover,Wells Fargo,bank of America and American Express. I received a phone call from one of these banks stating that funds we’re going into a Cash App account with my name on it and when I asked questions they hung up on my. This is fraud and identity theft. [BBB Scam Type: Debt Collections] [Business: Unknown] [Location: NY, USA- 12578]