Scam Detective
Company

CAPITAL ONE FINANCIAL CORPORATION

Consumer Complaints
  • 153,827 consumer complaints filed with CFPB

CAPITAL ONE FINANCIAL CORPORATION is a regulated financial institution. The complaints shown here are consumer disputes (billing errors, reporting issues, service problems) filed with the CFPB, not fraud reports.

Campaign Intelligence

This cluster centers on 2764 connected domains tagged as BeaverTail, Kaiji, fbf543. 645 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1132 phone numbers (7638857447, 8664372914, 2157987305) with 10266 FTC complaints; 146 companies (JPMORGAN CHASE & CO., Advanced Resolution Services Inc., EVERBANK, NATIONAL ASSOCIATION) with 8616274 CFPB complaints; 298 email addresses (xxxxxxxxxxxxxxxxxxxxxxxx@vm...

This cluster centers on 3287 connected domains tagged as HijackLoader, RemcosRAT, screenconnect. 617 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1649 phone numbers (5408463620, 8552597377, 8007873903) with 7110 FTC complaints; 143 companies (Informative LLC, HomePlus Corporation, Doral Capital Corporation) with 8547081 CFPB complaints; 807 email addresses (kellymoore_64@yahoo.com, schantzsybg7@...

Community members have submitted 27 distinct reports about CAPITAL ONE FINANCIAL CORPORATION between October 2017 and March 2026. This company has also received 153325 complaints in the CFPB database. Here is what people are reporting: "Fraudulent credit card opened in my name. Next steps? Someone opened a capital one credit card in my name. I contacted capital one instantly and they said they’ve opened a fraud investigation. So far, this is the steps I’ve taken. 1) Contacted Capital One 2)...

This cluster centers on 2874 connected domains tagged as QuasarRAT, StealitStealer, pw-k53mv9bc. 652 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1375 phone numbers (2157987305, 2025069230, 2028641298) with 14635 FTC complaints; 160 companies (JPMORGAN CHASE & CO., Advanced Resolution Services Inc., EVERBANK, NATIONAL ASSOCIATION) with 8680419 CFPB complaints; 299 email addresses (abuse@fb.com, ...

Details

CFPB Complaints
153827
Industry
Credit card

Connected Entities

Community Reports

Fake non profit stole from me had to report the transactions to capital one then after I called Jeff he won’t answer my calls after they have fraudulent transactions on your card I have never heard of 516nowinc until I seen $100 and $50 transactions I called Jeff threw his fake non profit number which I looked up on instagram then when I contacted him to ask he repeatedly hung up on me this is a scam I had to change my card because they tried to hit my card before and it was always lock [BBB Scam Type: Other] [Business: 516nowinc] [Location: FL, USA- 34653]

15 hours ago

the scam seeks job seekers and tricks them into thinking that there is areal job waiting. The scam here is they want you to open a line of credit with Capital One so that I can buy the startup equipment. I told them that I did not want a credit card in my name. The company Ollin stated that they will be paying for everything, but that I needed a company card in order to proceed. A verification code was sent to me and it stated to not share the code with anyone, so I did not. Meanwhile the scammers were trying to kill time and keep me busy by having me to write a 2 and a half page essay on the type of job I would be doing (Administrative Assistance). There were many more red flags, but the once listed stood out to me the most. @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 6 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - 6) * (var(--Grid-parent-columnSpacing) / [BBB Scam Type: Employment] [Business: Ollin Biosciences Group] [Location: MI, USA- 48210]

16 hours ago

Sent 3 text messages, Feb 6th & 2 on Wednesday morning from text # 91651 saying.. This text is from Shepherd Outsourcing, a debit collector regarding your CAPITAL ONE BANK (USA), N.A. (for which the current creditor is Portfolio Recovery Associates, LLC) account. Visit https://portal.shepherdiutsourcing.com/s/GvVFq. Reply stop to opt-out or call 888-991-5696. # of message's varies. Message & data rates may apply. This is an attempt to collect a debt and any information obtained will be used for that purpose. acct disclosure: Www.shepherdoutsourcing.com/waoosonb License Number 10916-99 SO Ref# 1011464405 Reply STOP to opt out. We have a limited time to work with you before we return your CAPITAL ONE BANK (USA), N.A. (for which the current creditor is Portfolio Recovery Associates, LLC) account to our client. See your options at http://portal.shepherdoutsourcing.com/s/GP1Sx or call 888-251-9830. This text is from Shepherd Outsourcing, a debit collector acct disclosure: Www.shepherdoutsourcing.com/waoosonb License Number 10916-99. Reply stop to opt out If your CAPITAL ONE BANK (USA), N.A. (for which the current creditor is Portfolio Recovery Associates, LLC) account is returned to our client. We may not be able to renew these offers. Save up to $830.98 in up to 10 payments when you visit https://portal.shepherdoutsourcing.com/s/G4dGo or call 888-251-9830. This text is from Shepherd Outsourcing, a debt collector acct disclosure: Www.shepherdoutsourcing.com/waoosonb License Number 10916-99. Reply stop to opt-out .css-c8hvdp{--Grid-columns:12;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;min-width:0;box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-flex-wrap:wrap;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;gap:var(--Grid-rowSpacing) var( [BBB Scam Type: Debt Collections] [Business: Shepherd outsourcing] [Location: WA, USA- 98626]

17 hours ago

Caller said 3 credit cards had been issued in my name with charges made in Calif & Ohio. He said his name was all & he was senior mgr at Capital one. Then a bunch of numbers showed on my phone & it said scanning. Targeted Pe [BBB Scam Type: Phishing] [Business: Capital One - Impostor] [Location: NE, USA- 68510]

17 hours ago

I was contacted on instagram by Elijah, i don’t think Elijah is his real name but this is the name he called himself. I was contacted to start an online dropshipping business. This business according to Elijah will make me profit each month. I was a first not interested, but Elijah was persistent by his follow up text messages and sometimes calls as at a point we exchanged numbers to talk better on phone concerning the said business. Later at a point i became convinced about the business after sending me fake reviews of other people doing same business, everything sounded genuine at the time and i made payments of $3250 through two various transactions. $1250 through Zelle and $2000 through wire. The Zelle account had a limit of $1000 Zelle transfer for each day, so Elijah asked me to do wire transfer with the balance of $2000. Zelle details: 561-207-1368.. NAME ASSOCIATED: Usman Siddiqui Wire Details: The Ecom Automations LLC Account No: 5734065970 Routing No: 065000090 Address: 25022 PAVONIA LAKE LN, TOMBALL, TX, 77375. Bank name: Capital one. After all payment was made October 2025, one month passed no profit was made out of the said business, two months passed no profit. I became frustrated and asked for my refund since no profit was made according to promised sold to me. I contacted Elijah severally and he kept giving me reasons why profits wasn’t made yet then later he told me to pay another $2000 to do adverts for the said business and refused to refund back my money. That was when it done on me that i was scammed. Then after a while he stopped picking up my calls. I contacted my bank in December 2025 for fraud claim and to see if they can help get my money back but unfortunate the my bank was unable to help me get my money back. I have been so frustrated and struggling. I having being asking myself how i fell for such scam but i was just trying to see if i can make a second stream [BBB Scam Type: Other] [Business: The Ecom automations LLC] [Location: GA, USA

23 hours ago

It came to my email through LinkedIn. I applied for the job and was verified to have gotten the position. The business sent me an email letting me know that they would be sending a check for $3,450 for equipment and once it was cleared they would proceed. They used Capital One's name and Logo. I became hesitant when they told me once it cleared they would proceed, I feel they wanted my banking information and personal information. [BBB Scam Type: Employment] [Business: Crossing Hurdles] [Location: OH, USA- 44124]

1 day ago

I listed a vintage broach to sell on eBay. I was offered $10 I accepted mailed it out. Next I get email message saying the vintage broach was received broken and the person wanted her money back. I agreed to work it out . In mean time I’m waiting to receive my $10.00 from eBay I was asked to give eBay my bank account # so they could deposit my $10.00 I waited waited still no money was deposited. I then tried to close my selling account I unlist my items tried to delete my checking information but the app wouldn’t allow me to close out the account. Next thing that happened I receive an email stating that I owed eBay money. Oh course I ignored it . But next I checked my bank account and sure enough eBay was trying to take money out of my account I notified my bank Capital One and I completed a fraud charge against them. So they never succeeded at taking my money. Now I keep receiving emails from eBay stating I owe them money. @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive: [BBB Scam Type: Online Purchase] [Business: E bay] [Location: LA, USA- 70401]

1 day ago

I found a remote job on Indeed for a remote data entry specialist for $30 an hour. Mary Beth Risi, Senior Recruiter, Capital One said a check for $3,450 will be mailed to my address for equipment. [BBB Scam Type: Employment] [Business: Capital One Impostor] [Location: OH, USA- 43015]

1 day ago

I received a letter stating that The firm has settled accounts with wells Fargo, Bank of America and Capital one and if I have accounts with them I may be entitled to a settlement on my outstanding balance. I have to respond within 10 day m-f 9-9pm EST. sat 9-2pm EST. 1 866 751-7467 give the ref#CMFL60216021345 when calling. The letter gives an example if I owe $25,000 they have settled -$11,250 lowing my payment [BBB Scam Type: Credit Repair/Debt Relief] [Business: negotiation dept for credit settlement] [Location: FL, USA- 32137]

1 day ago

I received this message. I do not do any business with Capital One and never have. A Google “rabbit hole” makes me think it’s a likely scam. [BBB Scam Type: Phishing] [Business: Shepherd Outsourcing Imposter Date R] [Location: IA, USA- 50010]

1 day ago

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