Scam Detective
Company

CORNERSTONE MORTGAGE, INC.

Consumer Complaints
  • 1 community report from users

CORNERSTONE MORTGAGE, INC. is a registered business tracked by the CFPB. The complaints shown here are consumer disputes filed with the CFPB, not fraud reports.

Details

CFPB Complaints
12
BBB Status
A+ rating, BBB accredited
Listed as Cornerstone Mortgage Group, Inc.
Gladstone, NJ
Mortgage Broker
View BBB profile
Industry
Mortgage

Connected Entities

Impersonation Scams

Reports from people targeted by scammers using CORNERSTONE MORTGAGE, INC.'s name.

Mortgage Service CenterMortgage impersonation

The name CORNERSTONE MORTGAGE, INC. appeared in consumer complaint records connected to this cluster and was reported alongside five of the seven phone numbers: 833-408-1593, 833-408-1587, 833-408-1591, 833-408-1584, and 833-408-1597. The data does not specify what role this name played beyond its appearance in these reports.

4/26/2026

I received a deceptive postcard/letter via U.S. Mail from “Mortgage Service Center” (also operating as First Cornerstone Mortgage LLC or Residential Mortgage). The mailer uses my personal mortgage information pulled from public records, including: • Mortgage ID: 505-129-609 (this number was printed on the letter) • My actual lender/servicer: Freedom Mortgage • County: Fairbanks North Star Borough • Closing / recording date: 03-25-2026 • Loan amount: $54,412.00 It creates urgency with wording such as: “We have been trying to reach you regarding a matter of importance as it relates to your mortgage. Please call 833-408-1597 immediately.” The return address is: PO Box 19595 Jacksonville, FL 32245-9595 The very small fine print (on the back of the letter) states exactly: “This disclosure is intended to notify you of the importance of your privacy as a consumer and how your information is protected by State and Federal laws from redisclosure. The information shown regarding your recent loan or lien is available to you through public record but does not include your private and protected information and is stored and accessed by any lending institution. NPN# 19598308. All coverage information, representation or solicitation will be provided by an insurance agent licensed in your state. All benefits are not available in all states.” I did not call the number and did not provide any personal information. This is a known nationwide deceptive mail scam that rotates through many 833-408-15xx toll-free numbers (and other toll-free numbers) to solicit mortgage services or insurance. Date received / postmark date: 04-03-26 I have attached [photos / scans] of the front and back of the entire mailer for reference. Primary 833-408-15xx Series (most common on the mailers) 833-408-1584 833-408-1586 833-408-1587 833-408-1591 833-408-1592 833-408-1593 833-408-1597 (the original one you asked about) 833-408-160 [BBB Scam Type: Phishing] [Business: Mortgage Service Center” also operating

34 days ago

Share Your Experience

What's Your Exposure?

Know your risk exposure to this message with a Thorough Analysis. It returns a detailed report covering the complaint history, your data breach exposure, related scam entities, and risk signals tied to this email message. Check the box and enter your email address now.