833-408-1593

I received a deceptive postcard/letter via U.S. Mail from “Mortgage Service Center” (also operating as First Cornerstone Mortgage LLC or Residential Mortgage). The mailer uses my personal mortgage information pulled from public records, including: • Mortgage ID: 505-129-609 (this number was printed on the letter) • My actual lender/servicer: Freedom Mortgage • County: Fairbanks North Star Borough • Closing / recording date: 03-25-2026 • Loan amount: $54,412.00 It creates urgency with wording such as: “We have been trying to reach you regarding a matter of importance as it relates to your mortgage. Please call 833-408-1597 immediately.” The return address is: PO Box 19595 Jacksonville, FL 32245-9595 The very small fine print (on the back of the letter) states exactly: “This disclosure is intended to notify you of the importance of your privacy as a consumer and how your information is protected by State and Federal laws from redisclosure. The information shown regarding your recent loan or lien is available to you through public record but does not include your private and protected information and is stored and accessed by any lending institution. NPN# 19598308. All coverage information, representation or solicitation will be provided by an insurance agent licensed in your state. All benefits are not available in all states.” I did not call the number and did not provide any personal information. This is a known nationwide deceptive mail scam that rotates through many 833-408-15xx toll-free numbers (and other toll-free numbers) to solicit mortgage services or insurance. Date received / postmark date: 04-03-26 I have attached [photos / scans] of the front and back of the entire mailer for reference. Primary 833-408-15xx Series (most common on the mailers) 833-408-1584 833-408-1586 833-408-1587 833-408-1591 833-408-1592 833-408-1593 833-408-1597 (the original one you asked about) 833-408-160 [BBB Scam Type: Phishing] [Business: Mortgage Service Center” also operating

Sent nearly a hundred pieces of mail stating "We have been trying to reach you regarding a matter of importance as it relates to our mortgage. Please call 1-833-408-1593" Then they try to ask personal health questions and say they'll call back. Assholes [BBB Scam Type: Phishing] [Business: None Provided - Mortgage Protection Service] [Location: VA, USA - 23059]

I recently closed on a mortgage. This mail has my corrrect county and mortgage lender on it (but it’s not them), stating in all caps, “PLEASE CALL UPON RECEIPTNOF THIA NOTICE.” Goes on to say “[My first name], we have been trying to reach you regarding a matter of importance as it relates to your mortgage. Please call 1-833-408-1593. Thank you, the mortgage service center.” Return address POB 19595, Jacksonville FL 32245-9595 [BBB Scam Type: Phishing] [Business: Rocket Mortgage but it’s not - Mortgage Service Center] [Location: TX, USA - 77385]