Scam Detective
Company

Chime Inc.

Consumer Complaints
  • 260 consumer complaints filed with CFPB
  • 26 community reports from users

Chime Inc. is a registered business tracked by the CFPB. The complaints shown here are consumer disputes filed with the CFPB, not fraud reports.

Details

CFPB Complaints
260
BBB Status
{"status": "not_found", "looked_up": "2026-04-17T14:17:14.416073+00:00"}
Industry
Money transfer

Connected Entities

Impersonation Scams

Reports from people targeted by scammers using Chime Inc.'s name.

Chime Financial Impersonation FraudFinancial services impersonation fraud

Consumers received communications from scammers impersonating Chime Inc representatives, particularly targeting those who had recently activated cards or accounts. The fraudsters claimed to be calling about account verification or security issues that required immediate action, including providing personal information or authorizing payments. Some victims reported that immediately after card activation, they experienced attempted unauthorized access through apps, suggesting the scammers had obtained their account information.

4/18/2026
Multi-Lender Identity Theft RingFinancial services impersonation

The scam operation behind phone number 909-265-3252 impersonated Chime Inc. representatives when contacting potential victims about financial services. Callers claimed consumers were qualified for special offers and requested personal banking details to verify accounts or process transactions.

4/22/2026

Was told she won money, and will receive a car. Money won was $200,000 plus. Worked for chime. Male's, multiple men would get on the phone, one sounded jamaican,african. They gave out confirmation numbers, badge numbers, and false name. They would make sure the call was not disconnected. They called everyday. Dollars Lost $100 [BBB Scam Type: Sweepstakes/Lottery/Prizes] [Business: Chime Impostor] [Location: NV, USA - 89447]

18 days ago

The person had my dispute number from a unauthorized pay anyone transaction and the exact amount of my Chime savings account, which he requested I move to my chime checking account. I've had Chime for almost a decade, and I've never had anything like this happen before. [BBB Scam Type: Phishing] [Business: Chime Impostor] [Location: NE, USA - 68510]

28 days ago

The number I put on here is my number and I’m the one that got scammed but they called and text me from a Gmail account and they was pretending to be a chime representative. My daughter was selling something on marketplace and a lady reached out to her so she callled me and asked me could she use my chime so the lady could send her the money for the product that she was buying from my daughter well the lady sunt some money from a chime business account to my personal account and I was told you can’t do that but the lady that was buying the product was also in on the scam and we didn’t know that until after the fact. I have documentation of the transactions they took out which equalled to $1000. He was telling me to share my screen with him because he was trying to put my Money back in my account but instead he was taking all my money and I didn’t know he was a scammer I thought he was a real live chime rep and I did a dispute with chime and two days after that they denied it because I guess they thought I was a part of it but I wasn’t because I don’t even know these people or where they from. My payroll check had just deposited on Thursday November 20th and he took all my money that night so he told me my money would be deposited back in my account on Friday so I had a bill that was coming out Friday and someone loaned me $400 just in case the deposit didn’t come through in time from them to pay that bill that was already about to come out on Friday. So Friday they called back tryna to see if the money had deposited and they ended up taking the $400 also that was in my account for that bill leaving me with $3.34 in my account. I realized something wasn’t right and I contacted chime and did a claim so today November 23 chime sunt an email and denied it so I called them again and reopened my claim because I need my money I don’t know them people and that’s to much money to just let somebody [BBB Scam Type: Credit Cards] [Business: Chime-impostor] [Location: MS, USA -

30 days ago

Received text from "chime" that i had a pending transfer, that i needed to call the number to have my account upgraded to recieve the money. [BBB Scam Type: Credit Cards] [Business: Chime] [Location: SC, USA - 29640]

31 days ago

Someone logged in my chime account and changed my email then transferred all my money to an unknown person out of my state. Chime is refusing to honor my dispute and return my money. Dollars Lost $1482 [BBB Scam Type: Identity Theft] [Business: Chime] [Location: CA, USA - 92392]

32 days ago

First a text message from "Chime", asking me if I made a debit purchase, I replied no then they responded an agent was going to call me; my phone rang my caller ID said chime.... The woman on the other side said she was chime security and they were going to set up a new profile for me with a new account number since someone tried to identity theft me.... In the end she sent me an email from chime and worked through the app like she was fa real chime security and told me in 48 hours my new account number was going to be in my app and my money was going to be there as well, my account number remained the same, I called the back that she called me from asking were was my money, she answered the phone and said it hasn't been 48 hours only 24, at 48 hours time that number was no longer in service and my money never showed up O filed 2 dispute with chime they denied both and refuse to give me my money back this was my payroll direct deposit [BBB Scam Type: Phishing] [Business: Chime Security] [Location: CA, USA - 95825]

32 days ago

On 11/22 I went and looked into my bank account and I noticed a pay friend amount of 400.00 that I did not authorize. I put a dispute in x2 with my bank and they are denying my dispute with this not being authorized by me. I have no idea who the person is that got my money the name shows up as NAME. I was scammed out of money and I also got a text message from Venmo asking for credit card information and a email asking me to call them. I did not give any information for them to access any accounts and my Venmo has now been also closed out. [BBB Scam Type: Other] [Business: Venmo/chime] [Location: NY, USA - 12803]

33 days ago

I received emails from Chime for a new account that I did not apply for. Now I received more stating the new cards have been shipped to my old address. The account has a phone number that is not mine. [BBB Scam Type: Identity Theft] [Business: Chime] [Location: CA, USA - 95346]

33 days ago

I called today as they took a payment that I never asked for I guess in march. They will not help me as it was an unauthorized payment. My information is out there and the first hong up on me the first attempt to resolve it. The second time I recorded it. They don't care and are unable to help me. I feel like they are frauding me out of my money. I need help as I have court coming up and needed a payment that was sent to me today.. Dol [BBB Scam Type: Advance Fee Loan] [Business: Chime Financial Inc. IMPOSTER Date] [Location: MO, USA - 65605]

33 days ago

My spouse has a bank account through chime. He gets direct deposits every Tuesday night. Well with Christmas coming up we’ve been online shopping so for some reason they locked our account for 48 hours. Well when the 48 hours was up the account unlocked for 60 seconds and then locked up again. We called the only number they have available several times just to get hung up on which we have all of those unprofessional encounters recorded. They have no answers, no solutions to how we are able to access our money or when. We have bills due, Christmas, groceries I mean this should be Illegal to do to people. When we called, every time they never asked for proof of identity, nothing. They just told us there’s nothing they can do and wait another 48 hours. You can’t get corporate or a supervisor on the phone. Every single number sends you straight back to customer service where they don’t have any solutions and just hang up on you. Please help! [BBB Scam Type: Other] [Business: Chime] [Location: SC, USA - 29485]

34 days ago

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