Chime Inc.

They asked to download Askdesk app from Play App for Google and then connected to my Chime account. When they saw I had no money in the account yet, they asked did I have a credit card. They are located on Google when you look for corporate phone number. This is a scam number to steal bank accounts and need to be investigated. [BBB Scam Type: Credit Cards] [Business: Chime Corporate Customer Service Dat] [Location: Cleveland, OH, USA - 44106]

04/13/26 I listed a pink cowgirl hat on the NextDoor app. This morning I received a text from a woman who said her husband wanted to pick it up. I said ok. She gave me his phone number and said his name was Mark Hernandez. Phone 601-942-8989 I texted him that his wife wanted me to send him the information about the hat. He responded wanting my Zelle information. I told him I only use Venmo. He asked me for my venmo credentials and I sent them to him. He then sent me a text a little bit later saying that he had sent the money. I received a message from Venmo Team saying that they had a problem because he sent it from a business account and my account was a personal one. I told him and he said for me to call Venmo so I called the number on the notice provided by VENMO TEAM. The woman I spoke with said that I would need to arrange for him to send an additional $500 because it was from a business account to a personal account. But that I could immediately refund it back to him. Since I have never dealt with a business account before, I followed her instructions. She had me download CHIME and set up an account through chime. She instructed me on how to let her help me set it up. I did but somehow she obtained my banking information because I noticed immediately that $500 was taken out of my checking account. I tried to stop it and told her I was calling my bank. Our call was disconnected immediately. I tried to text him but he said he had dealt with these problems before and it would be ok, that the money would be put right back into my account. It wasn’t. Him and I have a text exchange and I have that conversation in my text messages. I decided to check with his wife but Her messages were removed by NextDoor at 1:18 PM 04/14/2026 A few hours after filing the fraud, I received an email from Chime saying that their investigation shows no fraud and they were closing the case. I called them bac [BBB Scam Type: Fake Check/Money Order] [Business: Chime] [Location: Denair, CA,

On 2/28/26 about 4:06 pm, I was called by someone pretending to be a representative from chime bank. I have an account with them. They first texted me from 878-263-5008 informing there was fraudulent activity on my account. They showed an amount, and to respond yes or no to the charge. I chose 1 for not authorizing the charge for 275.78 on 2/27/26. I went to Walmart on 2/27/26, but this was not the amount I paid. Shortly after that, they call pretending to be my bank, and asking questions, and other info about my account. They then had access to my many account, and I verified the last 4 numbers for the ending of my account number. Shortly after that, I was sent code to authentic my account. I feel it was an inside job because the same code came to a previous thread of authentication codes for my account. They knew everything about my account. Directly after my money in the amount of 3400.00 was transferred out of my account and wired to a one pay debit card in Florida. In my account, it clearly showed everything was done in Florida. Chime bank can see the same thing that I see on the account. I filed a dispute twice, and it was denied both times. Chime To [email protected] Feb 28 Feb 28 at 4:22 PM www.chime.com Hi Lashonda, We noticed a new login to your Chime account from the following device: Date & Time: 02/28/2026 04:22:29 PM CST Device: okhttp/4.12.0 Approximate Location: Orlando, FL, US If this was you, no action is required. If this was not you, please change your password immediately and review your account for unauthorized activity. Reminder: Chime will not notify you if a member of our support team accesses your account. ?? from Chime Questions? We’re here to help. I was told was no evidence showing anything done wrong with my account. [BBB Scam Type: Credit Cards] [Business: Imposter Chime bank] [Location: TX, USA - 75703]

Was told she won money, and will receive a car. Money won was $200,000 plus. Worked for chime. Male's, multiple men would get on the phone, one sounded jamaican,african. They gave out confirmation numbers, badge numbers, and false name. They would make sure the call was not disconnected. They called everyday. Dollars Lost $100 [BBB Scam Type: Sweepstakes/Lottery/Prizes] [Business: Chime Impostor] [Location: NV, USA - 89447]

The person had my dispute number from a unauthorized pay anyone transaction and the exact amount of my Chime savings account, which he requested I move to my chime checking account. I've had Chime for almost a decade, and I've never had anything like this happen before. [BBB Scam Type: Phishing] [Business: Chime Impostor] [Location: NE, USA - 68510]

The number I put on here is my number and I’m the one that got scammed but they called and text me from a Gmail account and they was pretending to be a chime representative. My daughter was selling something on marketplace and a lady reached out to her so she callled me and asked me could she use my chime so the lady could send her the money for the product that she was buying from my daughter well the lady sunt some money from a chime business account to my personal account and I was told you can’t do that but the lady that was buying the product was also in on the scam and we didn’t know that until after the fact. I have documentation of the transactions they took out which equalled to $1000. He was telling me to share my screen with him because he was trying to put my Money back in my account but instead he was taking all my money and I didn’t know he was a scammer I thought he was a real live chime rep and I did a dispute with chime and two days after that they denied it because I guess they thought I was a part of it but I wasn’t because I don’t even know these people or where they from. My payroll check had just deposited on Thursday November 20th and he took all my money that night so he told me my money would be deposited back in my account on Friday so I had a bill that was coming out Friday and someone loaned me $400 just in case the deposit didn’t come through in time from them to pay that bill that was already about to come out on Friday. So Friday they called back tryna to see if the money had deposited and they ended up taking the $400 also that was in my account for that bill leaving me with $3.34 in my account. I realized something wasn’t right and I contacted chime and did a claim so today November 23 chime sunt an email and denied it so I called them again and reopened my claim because I need my money I don’t know them people and that’s to much money to just let somebody [BBB Scam Type: Credit Cards] [Business: Chime-impostor] [Location: MS, USA -

Received text from "chime" that i had a pending transfer, that i needed to call the number to have my account upgraded to recieve the money. [BBB Scam Type: Credit Cards] [Business: Chime] [Location: SC, USA - 29640]

Someone logged in my chime account and changed my email then transferred all my money to an unknown person out of my state. Chime is refusing to honor my dispute and return my money. Dollars Lost $1482 [BBB Scam Type: Identity Theft] [Business: Chime] [Location: CA, USA - 92392]

First a text message from "Chime", asking me if I made a debit purchase, I replied no then they responded an agent was going to call me; my phone rang my caller ID said chime.... The woman on the other side said she was chime security and they were going to set up a new profile for me with a new account number since someone tried to identity theft me.... In the end she sent me an email from chime and worked through the app like she was fa real chime security and told me in 48 hours my new account number was going to be in my app and my money was going to be there as well, my account number remained the same, I called the back that she called me from asking were was my money, she answered the phone and said it hasn't been 48 hours only 24, at 48 hours time that number was no longer in service and my money never showed up O filed 2 dispute with chime they denied both and refuse to give me my money back this was my payroll direct deposit [BBB Scam Type: Phishing] [Business: Chime Security] [Location: CA, USA - 95825]

On 11/22 I went and looked into my bank account and I noticed a pay friend amount of 400.00 that I did not authorize. I put a dispute in x2 with my bank and they are denying my dispute with this not being authorized by me. I have no idea who the person is that got my money the name shows up as NAME. I was scammed out of money and I also got a text message from Venmo asking for credit card information and a email asking me to call them. I did not give any information for them to access any accounts and my Venmo has now been also closed out. [BBB Scam Type: Other] [Business: Venmo/chime] [Location: NY, USA - 12803]