Scam Detective
Company

Credit One LLC

Consumer Complaints
  • 29 community reports from users

Credit One LLC is a registered business tracked by the CFPB. The complaints shown here are consumer disputes filed with the CFPB, not fraud reports.

Details

CFPB Complaints
30
BBB Status
{"status": "not_found", "looked_up": "2026-04-20T14:27:13.575049+00:00"}
Industry
Debt collection

Connected Entities

Impersonation Scams

Reports from people targeted by scammers using Credit One LLC's name.

Scammers operating the Halsted Financial campaign used phone numbers like 800-894-1480 and 855-776-2375 to contact consumers while impersonating Credit One LLC representatives. They claimed victims had outstanding debts and pressured them to provide personal information or visit portal.halstedfinancial.com to settle their accounts. The fraudulent use of Credit One LLC's name in these debt collection schemes resulted in 25 CFPB complaints from targeted consumers.

4/22/2026

Additional telephone numbers being used are: 239-496-2212; 947-230-0264; 810-678-6639; 810 671-6207, 810-476-3567 Represents "Member Services" saying my social used to open credit card and I need to call numbers provided to provide personal info to resolve,. Scam numbers trace back to one obscure phone carrier., not a credit one. Rude scammer won't take no for answer and then repeatedly calls all day long from different area codes. Blocking calls has had no effect. [BBB Scam Type: Credit Cards] [Business: Credit One Member Services Date Repo] [Location: CA, USA - 95621]

14 days ago

my charge off credit one card were asking me to pay $5500 to $10,000 at the end of April.. I got this card on February 10,2010 [BBB Scam Type: Debt Collections] [Business: Iron wood legal] [Location: CA, USA - 91326]

27 days ago

The scammer states they trying collect a debt on behalf of Credit One bank (a real bank based in Nevada). The scammer states they work for Halstead Financial (a real debt collector). I checked to see if I had anything in collections before I sent the money they were requesting. Here is verbatim what they sent "Payment options on your Credit One Bank, N.A. account are available all day, every day, at You may also call us at 888-228-1916 to learn more. This text is from Halsted Financial, a debt collector. Reply stop to opt-out". [BBB Scam Type: Debt Collections] [Business: Halsted Financial] [Location: OH, USA - 44224]

27 days ago

Credit One bank call came across as Healthcare on caller ID [BBB Scam Type: Phishing] [Business: Healthcare] [Location: MO, USA - 64804]

29 days ago

They used my SSN to offer me a fraudulent loan that was followed by harassment after they hacked my devices to know when I was active and was not. [BBB Scam Type: Advance Fee Loan] [Business: Credit One Bank Imposter] [Location: VA, USA - 24401]

30 days ago

After obtaining a delinquent account on my part, I paid off my cards in attempt to continue business dealings. After paying off account I was notified from credit one bank that they no longer desire servicing me because of delinquency. A few months later I was notified that there was a negative balance on the same account that they (denied me continued services). I reached out and was told they were (service charges)??? No services were rendered, and I had credit protection when they were rendering services. [BBB Scam Type: Credit Cards] [Business: Credit One Bank] [Location: GA, USA - 30274]

31 days ago

received text stating was from Halsted Financial , a debt collector regarding your credit one bank has a link to click and a phone number to call, [BBB Scam Type: Debt Collections] [Business: Halsted Financial] [Location: LA, USA - 70808]

31 days ago

The scammer told me that my Credit One account had a balance of 475.00 do now and was ready to take my payment info. I informed the scammer that I am on top of my credit and I recently checked my balances on the Credit One Website and she is not a true representative of Credit One. [BBB Scam Type: Credit Cards] [Business: Credit One Bank - IMPOSTER Date Rep] [Location: CA, USA - 91335]

33 days ago

Payment options on your Credit One Bank, N.A. account are available all day, every day, at **********************************************of You may also call us at 888-228-1916 to learn more. This text is from Halsted Financial, a debt collector. Reply stop to opt-out [BBB Scam Type: Debt Collections] [Business: Halstead Financial Imposter Date Rep] [Location: VA, USA - 24060]

35 days ago

Hi, my name is Erica. I need to. Speak to you regarding your personal loan this is Erica Hayes with Jay Morgan under I'm I'm calling about your previous loan request Hold of you Before end of the year, your file shows nearly approved for $60,000 If you're still trying to finalize your personal loan Please call 855-909-0936 and ask to speak to the underwriting You might remember applying with us in the past eight At the time Word, but that's changed rates have come down and under Our credit One I will be available One I will be available 5 PM…” [BBB Scam Type: Identity Theft] [Business: Unknown] [Location: TX, USA - 78130]

36 days ago

Consumer Complaints

Direct complaints about Credit One LLC's products or services.

Fraudulent and scam activities associated with Diamond Forever require investigation by federal agencies. I ordered a piece of jewelry from Diamonds Forever on August 16th. After placing my order, I began a series of emails with them regarding the jewelry. When I finally received the item, I expressed my disappointment the same day after waiting a month. Diamonds Forever attempted to upsell me on another piece of jewelry at a higher price, which I declined. I then requested a Return Merchandise Authorization (RMA) number, but received no response. The following morning, I sent the jewelry back to Diamond Forever (attached is the tracking number for reference). I proceeded to obtain a credit of $325.57 through my credit card company, Credit One Bank, after returning the product and providing the tracking number, which was signed by Diamond Forever. However, Diamonds Forever declined to refund Ultimately, the proof showing I returned the product to California, confirmed by a signature from someone at Diamond Forever, should be enough for Credit One Bank to issue credit back to my account. I feel this situation reveals a concerning pattern, as Diamond Forever has its product back but continues to withhold my refund of $325.57. I strongly believe they are operating as a scam, as evidenced by the numerous complaints filed against them with the Better Business Bureau. This company needs to be investigated by a federal agency. [BBB Scam Type: Counterfeit Product] [Business: Diamonds Forever] [Location: GA, USA- 30127]

50 days ago

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