FIFTH THIRD FINANCIAL CORPORATION

This is a copy of the information I provided to the NY State Police, The FBI & the IC3 complaint site. Advised by NY State Police to file this report regarding GQ Assistant fraud. Hired via LinkedIn for a remote part-time Senior Executive Administrative Assistant role ($35/hr., 20 hrs./week). Payroll: Bi-weekly, with first two weeks held until month-end for full direct deposit. I signed professional-grade onboarding docs: I-9, tax forms, direct deposit, Handbook, Code of Conduct, and Non-Compete. Started March 3, 2026. Assigned to client Maria Bernal, a Licensed-Certified Gemologist and International Diamond Broker. My primary task was daily reporting on high-balance (multi-million dollar) accounts at Chase and Fifth Third Bank. Using client-provided credentials (logins, account numbers, Tax IDs, and partial SSNs), I accessed automated phone systems to log deposits, checks, and payments via Excel. Bernal explicitly ordered me NEVER to speak with a live bank representative. Secondary tasks included daily research/selection of five gemstone pieces from online auctions to compile reports. I was also directed to study "Auction & Purchase" processes to facilitate future independent transactions. Red Flags/Communication: All contact with Maria Bernal was via Signal; she claimed she was "Deaf." Only one voice call occurred with HR Rep Ryan Oswald; he also insisted on non-voice communication. No salary paid. Company phone is disconnected. LinkedIn profiles for GQ Virtual Assistant, Maria Bernal, and Ryan Oswald have all vanished. NY State Police confirmed multiple fraud complaints (internet/bank fraud) against GQ Virtual Assistant. I possess all communications and documents. I believe my actions were used to monitor compromised accounts for a larger money-laundering or theft operation. Subject Identity & Location Discrepancies: After the company’s sudden dissolution [BBB Scam Type: Employment] [Business: GQ Virtual Assistant] [Location: NY, U

I agree to pay $324.00 a year and a half for them to clean up my credit they have not done anything it's been over a year since I paid it off I see that they are already on your list and I am a victim so if someone can help me reach out to me I had identity alert through my fifth third Bank account at the time they won't even talk to me because they have my address in Los Angeles because they took my identity [BBB Scam Type: Credit Repair/Debt Relief] [Business: Elite legal practice] [Location: MI, USA - 49418]

Received a mailed a letter, (on Cover Page) stating in bold "Important Information Regarding Privacy." States my name, then states: Enclosed you will find our privacy notice that we are required send per the California Consumer Privacy Act (CCPA). Then in bold: How to reach us. Then only provides information in ways to contact them and the CCPA. I called to remove my name. It appears to be a deceitful and intrusive marketing strategy it may catch some seniors, people with disabilities, the California public off guard. Pg 1. has "Personal Information (PI) We Collect" (caps, bold), then has 11 categories, nine of which they collect and two do not collect, collecting information such as: Identifier, Personal Records, Consumer Characteristics Information, etc. (some information requested: full name, physical/mailing address, date of birth, Social Security Number, gender, marital status, passport number, health insurance information). Letter states: Collection Sources and Use of Your PI (bold); How and Why We Use Your PI; Sharing of PI (caps, bold) with Disclosures and Sharing Practices; Your CCPA Privacy Rights and Choices (caps, bold). The nine page letter has lots of acronyms about privacy, and protecting privacy. Important! It does not ask to join their bank, etc. It appears to be a ploy tactic, and seems deceptive and intrusive. [BBB Scam Type: Other] [Business: Fifth Third Bank] [Location: CA, USA - 91978]

Received Bunch of looks like Official important documents. All my recent mortgage information which is public records. Implying this matter need to me taken care immediately, received at least 5 document all coming from Jacksonville Florida, and least two them implied that this matter wasn't taken care of that it could go to court. I call my bank before I did anything, they said it could be ad sor scam mail. I then looked up on line there was a ton of these same letters trying get people to call hand over bank information. Who ever sending it using a scare tactic get you give you bank information to them. [BBB Scam Type: Phishing] [Business: Fifth Third Bank National Association] [Location: OH, USA - 44714]

They call repeatedly asking to speak with my husband regarding a banking matter and have tried to get personal information about him and myself including info about our accounts. [BBB Scam Type: Bank/Credit Card Company Imposter] [Business: Fifth Third Bank] [Location: MI, USA - 49504]

Scammer called claiming to be pursuing a debt that is past the state of Ohio's SOL on debt collection on behalf of fifth third bank. They are not the first to do this. 3 agencies have previously contacted me the same way. The first I paid in good faith, the second I paid and reported as a scam to my bank. The third I blew off and the 4th I'm reporting here. All approach with my last 4 of SSN. I've told them I have no intention of continuing contact [BBB Scam Type: Other] [Business: Hoffman Geller and Associates Date R] [Location: TX, USA - 78374]

They are trying to collect a debt on an unresolved deficiency on fifth third bank account. If not resolved they will bring legal actions including a legal judgement, credit report implications, and restricted access to banking services for up to 5 years. [BBB Scam Type: Debt Collections] [Business: Hoffman Geller and Associates Date R] [Location: AZ, USA - 85023]

800-240-8151 caller id showed as Fifth Third. Left voicemail urgent matter requiring my attention so I called back. Wanted a lot of personal information and account number to verify before putting me through to a person. I kept asking what the problem was, finally he said it had been resolved. I called the # back and they said they are a 3rd party fraud service. Fifth Third advised this is not their number on one call. But Fifth Third's fraud dept. tried the number and it had a recording id'ing them as such at first and she said it must be one of their numbers. But it is NOT! Fifth Third's rep. was wrong even. They are watching my account for any activity now. [BBB Scam Type: Credit Cards] [Business: Fifth Third Bank] [Location: MI, USA - 48307]

Received letter stating I owed a a debt from Fifth Third Bank. I had a bank account with this bank and closed account years before 2013. Called number and lady told me that bank contacted them in last 30 days to collect this debt. Woman on phone threatened to close all my bank accounts, file liens against me and said I needed to settle immediately with 2 options with their attorneys or I would loose everything. [BBB Scam Type: Debt Collections] [Business: Hoffman Geller and Associates Date R] [Location: FL, USA - 32309]

I was called by a someone posing as a representative from fifth third bank. This person (with an Indian accent) asked me to confirm if I had a suspicious charge on my debit card. I said no and he proceeded to tell me that I had other suspicious transactions as well. He said my account had been compromised and someone was trying to get into it using public WiFi. He then wanted to FaceTime me, and at this moment the lightbulb went off in my head and I became wary of the call. I asked how I should know if this is actually fifth third bank. He then stated that the number he was calling from was the customer service number of fifth third bank “+1 (800) 972-3030” which it did appear so on my phone! Which made it seem real! However, I was still suspicious and I asked some questions about confirming if this was the real fifth third bank…none of which they could actually answer. I also googled this exact scenario and indeed it has happened to someone else as well! Be careful out there folks! [BBB Scam Type: Phishing] [Business: Fifth Third Bank] [Location: WY, USA - 83001]