Scam Detective
Company

Flagstar Bank, N.A.

Consumer Complaints
  • 4,209 consumer complaints filed with CFPB
  • 3 community reports from users

Flagstar Bank, N.A. is a registered business tracked by the CFPB. The complaints shown here are consumer disputes filed with the CFPB, not fraud reports.

Details

CFPB Complaints
4209
BBB Status
{"business_name": "Flagstar Bank", "rating": "", "rating_score": 0.0, "accredited": false, "report_url": "/us/mi/troy/profile/financial-services/flagstar-bank-0372-38207061", "city": "Rocky Hill", "state": "CT", "out_of_business": null, "categories": [{"id": "20085-000", "name": "Financial Services"}], "looked_up": "2026-04-16T17:52:57.010258+00:00"}
Industry
Mortgage

Connected Entities

Impersonation Scams

Reports from people targeted by scammers using Flagstar Bank, N.A.'s name.

Flagstar Bank Cyber Incident ScamBanking impersonation fraud

Scammers using phone number 580-305-5218 contacted consumers claiming to represent Flagstar Bank, N.A. regarding urgent cyber security incidents. The fraudsters sent official-looking "cyber incident warning letters" to people who had never held accounts with Flagstar Bank, demanding immediate action to protect their non-existent accounts. Recipients discovered the scam when they realized they had no relationship with Flagstar Bank and verified the communications were fraudulent through the bank's official channels.

4/18/2026

Received a letter asking me to call - I don’t have a mortgage or account with this group - the phone number was weird and just wanted information- I don’t think it is Flagstar [BBB Scam Type: Phishing] [Business: Flagstar Bank FSB - Mortgage Service Center] [Location: OK, USA - 74137]

30 days ago

I responded to a part-time work from home position. They emailed me with information about the position and my responsibilities. They sent me a work from home package in the mail that had a check for $3,849.15 from Flagstar Bank in NY. I was to keep 800.00 for myself the rest to keep paintings in a safe place till picked up from Jan DiGiovanni with Charles Kello Gallery. I never cashed this check knowing I could be held responsible. Do not trust this kind of check or responsibility. The number attached to this business is: (580)305-5218, email: [email protected] [BBB Scam Type: Employment] [Business: Charles Kello Gallery] [Location: IL, USA - 60422]

32 days ago

Getting a Flagstar Bank cyber incident Warning letter but never open an account with them?!! Received a warning letter of Flagstar Bank's recent cyber incident under my name and address but I never have a bank account with Flagstar bank. Is it possible that someone open a bank account under my name?

1420 days ago2 upvotes

Share Your Experience

What's Your Exposure?

Know your risk exposure to this message with a Thorough Analysis. It returns a detailed report covering the complaint history, your data breach exposure, related scam entities, and risk signals tied to this email message. Check the box and enter your email address now.