Scam Detective
Company

PENTAGON FEDERAL CREDIT UNION

Consumer Complaints
  • 6,166 consumer complaints filed with CFPB
  • 1 community report from users

PENTAGON FEDERAL CREDIT UNION is a registered business tracked by the CFPB. The complaints shown here are consumer disputes filed with the CFPB, not fraud reports.

Details

CFPB Complaints
6166
BBB Status
{"business_name": "Pentagon Federal Credit Union", "rating": "A+", "rating_score": 100.0, "accredited": false, "report_url": "/us/va/mclean/profile/credit-union/penfed-credit-union-0241-14742", "city": "Clark", "state": "NJ", "out_of_business": null, "categories": [{"id": "20009-000", "name": "Credit Union"}], "looked_up": "2026-04-16T17:51:52.887594+00:00"}
Industry
Checking or savings account

Connected Entities

Impersonation Scams

Reports from people targeted by scammers using PENTAGON FEDERAL CREDIT UNION's name.

Multi-Service Financial Impersonation NetworkFinancial institution impersonation

I was contacted by someone claiming to work for Pentagon Federal Credit Union about account verification. The caller said Pentagon Federal Credit Union needed to confirm my member information and account details.

4/22/2026

Penfed - Email Is it spam or should I be worried. I received this email at 6:30AM CST. Welcome to members v2! To get started, go to [https://home.penfed.org/v2](https://home.penfed.org/v2)             Username: <[myname>@members.penfed.org](mailto:myname@members.penfed.org)             Thanks,             Pentagon Federal Credit Union &#x200B; I used to be a penfed customer but closed it a long time ago. Did anyone else receive such email? Should I be worried about Identity Theft? How can I check if someone opened an account in my name? My next step is to call PenFed.

1543 days ago8 upvotes

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