Scam Detective
Company

DISCOVER BANK

Consumer Complaints
  • 44,504 consumer complaints filed with CFPB
  • 5 community reports from users

DISCOVER BANK is a registered business tracked by the CFPB. The complaints shown here are consumer disputes filed with the CFPB, not fraud reports.

Details

CFPB Complaints
44504
BBB Status
{"status": "not_found", "looked_up": "2026-04-16T17:49:35.456427+00:00"}
Industry
Credit card

Connected Entities

Impersonation Scams

Reports from people targeted by scammers using DISCOVER BANK's name.

Bank Cease and Desist Impersonation ScamFinancial institution impersonation

Scammers contacted consumers claiming to represent Discover Bank, falsely stating that a 'Cease and Desist' order had been placed against the company by the Better Business Bureau. The fraudsters told consumers that Discover was supposedly prohibited from sending bills or accepting payments due to alleged overcharging practices, attempting to confuse victims about legitimate billing processes. This social engineering tactic was designed to disrupt normal payment behaviors and potentially extract personal information during the confusion.

4/22/2026

I have just gotten calls from “ Impactors LLC” . I recently installed the latest update of Apple iOS and it has a feature where unknown callers are screened. They are asked to provide their name and reason for calling and told if they provide that information, the screener will check to see if the party they are calling is available. The calls are now getting blocked from coming through as the callers are not providing the requested screening information. So far this new screening feature seems to be very helpful. I will note that there was one caller claiming to be from Discover bank. So they obviously can still claim they are coming from a legitimate company when they are not. Prior to the screening service I was getting scam callers who would call repeatedly within a short period of time. I didn’t answer, but they would call six or more times in a row. When I would answer, the caller would have North African accent and would make various claims that I knew were scams. [BBB Scam Type: Phishing] [Business: Impactors LLC] [Location: MN, USA - 55379]

37 days ago

Received a postcard claiming to be discover bank asking me to contact them about a mortgage which I no longer have. No return address, no contact information except for a phone number 833-370-3995 [BBB Scam Type: Bank/Credit Card Company Imposter] [Business: Discover Bank / impostor] [Location: WY, USA- 83110]

42 days ago

The caller siad they were from Discover and there was a Cease and Dissist place againt the company and they were no longer allowed to send bills or accept payments, because the BBB said the were charging too high of interest rate. Targe [BBB Scam Type: Credit Cards] [Business: Discover Bank and Bank of America Da] [Location: FL, USA- 32425]

46 days ago

I had .10 cents taken out then $49.90. It came up online as picoart for free converting a picture which said free. then a fee of .10 was charged to Paypal, then $49.90. Paypal dispute was done, came back that they wasn't fraudulent. They are! I did NOT purchase anything! I have been on the phone with Paypal AFTER they "verified" that this wasn't fraud. I have been switched to 5 representative's now & still do NOT have this resolved. It put my discover bank acct in the negative of $43. If I wanted money to randomly be taken from my paypal acct, then my bank acct, why would I even have a paypal acct??? I thought paypal was to avoid SCAMS??! [BBB Scam Type: Online Purchase] [Business: Unknown] [Location: VA, USA- 22503]

47 days ago

My teenager made a payment arrangement for $3000 with this person who we just learned was impersonating another business. My child sent $800 via bank transfers before we figured it out. This person uses the business name GlitchFur Designs on Tiktok and goes by the username brightfur50. They also use the name Stark0997 on Telegram. They will instruct a person to send transfers to a different bank account each time and use the name Frank Zavala and Frank Zacala to receive funds. They used Bank of America, Discover Bank, and Green Dot Bank accounts. They communicated via Telegram. They initially impersonated a business called Hybrid Labs Fursuits which is located in France. BBB Notes as provided by the FBI: WHAT TO DO IF YOU ARE A VICTIM If you are a victim of an online shopping scam, the FBI recommends taking the following actions: • Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices. • Report the activity to the online payment service used for the financial transaction. • Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions. • Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent. If you believe you are the victim of an Internet scam or cybercrime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov. [BBB Scam Type: Online Purchase] [Business: GlitchFur Designs] [Location: VA, USA- 23504]

50 days ago

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