Exeter Finance, LLC.

California Dealer Location: Los Angeles California Good afternoon reddit, Im reaching out today to receive some advice, help, and guidance if possible from the people this world. My name is Ivan and im currently looking for help regarding what i believe to be dealer fraud. On January 22, 2025, I purchased and financed a used 2021 Dodge Charger. I signed the sales and financing paperwork at the dealership and provided a total of $5,000 as a down payment. Approximately 30 minutes after leaving the dealership and after the contract had already been signed, I received calls from both the salesperson and the finance representative. They told me there were mistakes in the contract and asked me to delete the contract and return to the dealership to sign a new one. I told them I did not have time to immediately return and that we would need to schedule another time. After that, communication became inconsistent. Eventually, I was sent what appeared to be a replacement contract. However, the replacement contract contained incorrect information, including an incorrect phone number and other errors. I never signed the replacement contract. The sales representative told me the original contract had mistakes and that I needed to sign again. I was also told that if I re-signed, they would provide GAP insurance at no additional cost. At another point, I was told that I would be able to refinance into a new car after 6 months. I attempted multiple times to contact the dealership to resolve the issues and correct the paperwork. I also asked whether I could cancel the contract because of the problems and inconsistencies. The finance department told me I could not cancel. Despite my efforts to resolve the matter, many of my communications were ignored. When reviewing the new documents, I discovered several add-on products and packages that I do not recall requesting or agreeing to purchase. I also noticed that approximately $500 of the money I paid appeared to be allocated

Got an email saying I wasn't approved for auto financing but I never applied for a car. [BBB Scam Type: Phishing] [Business: Exeter Finance LLC] [Location: VA, USA - 23605]

Stated that i was denied for my recent car loan and requested personal information online [BBB Scam Type: Phishing] [Business: Exeter Finance] [Location: NJ, USA - 08085]

Dear APPLICANT (My Name), Thank you for your application for credit for automobile financing. After carefully reviewing your application, we are unable to approve your financing request at this time. To access your notice which states the basis for Exeter's decision on your application for credit please click here. For questions, please contact us at 844-621-9107. Customer Service Hours (Central Standard Time): Monday – Friday 8:00 AM – 5:00 PM Please do not reply to this e-mail directly as replies to this e-mail address cannot be answered. NOTICE: The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided the applicant has the capacity to enter into a binding contract); because all or part of the applicant's income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The Federal agency that administers compliance with this law concerning this creditor is the Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue NW, Washington, DC 20580. [BBB Scam Type: Phishing] [Business: Exeter Finance] [Location: NC, USA- 28306]