Flagstar Bank, National Association

Notice regarding time sensitive matter about mortgage loan [BBB Scam Type: Other] [Business: Flagstar Bank Na] [Location: Metairie, LA, USA - 70003]

Legal advice for dispute denial from card vendor Hi everyone, I am looking for legal advice in the **Electronic Fund Transfer Act (EFTA) / Federal Regulation E**. My family's California EDD Paid Family Leave (PFL) debit card (worth \~4K USD) was mailed by Flagstar Bank/Money Network but was intercepted via mail theft and completely drained down to $0.98 through 24 unauthorized merchant transactions. I never received, possessed or handled the card. **The Technical Disconnect:** Money Network has permanently denied my fraud dispute and subsequent appeals. They provided their internal database log (`Card Activation Record`), which shows an inbound activation call carrying my personal cell phone number. They claim this proves I authorized the activation. However, I have obtained certified outbound billing logs from my mobile carrier (Google Fi) confirming with absolute certainty that **zero outbound calls** were ever placed from my device to their activation line. This is a clear case of something **Caller ID Spoofing** via inbound SIP signaling headers, which their automated IVR system blindly accepted without any secondary verification or multi-factor authentication. Additionally, I have provided them with: * **Corporate Badge Logs:** Timestamps proving I was physically clocked into my officeduring the exact windows of the fraudulent withdrawals hours away. * **Google Location Timelines:** Proving my device never left the Sunnyvale/Mountain View area while the card was being drained in San Jose, Lakeport, and Upper Lake. * Various other supporting documents. **Current Status:** * I have an official police report filed with the **Sunnyvale Department of Public Safety**. Sunnyvale DPS has put case in inactive mode - no further leads. * I have active, escalated complaints open with the **CFPB, FTC, OCC (HelpWithMyBank), and the CA Attorney General’s Office**. I already had 2 CFPB compliants in the past both of which they denied without proper justification. * Mon

Money Network (Fiserv) denied my final EDD fraud appeal despite carrier logs proving Caller ID spoofing. Looking for CA consumer protection/EFTA lawyer recommendations. Hi everyone, I am looking for legal advice in the **Electronic Fund Transfer Act (EFTA) / Federal Regulation E**. My family's California EDD Paid Family Leave (PFL) debit card (worth \~4K USD) was mailed by Flagstar Bank/Money Network but was intercepted via mail theft and completely drained down to $0.98 through 24 unauthorized merchant transactions. I never received, possessed or handled the card. **The Technical Disconnect:** Money Network has permanently denied my fraud dispute and subsequent appeals. They provided their internal database log (`Card Activation Record`), which shows an inbound activation call carrying my personal cell phone number. They claim this proves I authorized the activation. However, I have obtained certified outbound billing logs from my mobile carrier (Google Fi) confirming with absolute certainty that **zero outbound calls** were ever placed from my device to their activation line. This is a clear case of something **Caller ID Spoofing** via inbound SIP signaling headers, which their automated IVR system blindly accepted without any secondary verification or multi-factor authentication. Additionally, I have provided them with: * **Corporate Badge Logs:** Timestamps proving I was physically clocked into my officeduring the exact windows of the fraudulent withdrawals hours away. * **Google Location Timelines:** Proving my device never left the Sunnyvale/Mountain View area while the card was being drained in San Jose, Lakeport, and Upper Lake. **Current Status:** * I have an official police report filed with the **Sunnyvale Department of Public Safety**. Sunnyvale DPS has put case in inactive mode - no couldnt find further leads. * I have active, escalated complaints open with the **CFPB, FTC, OCC (HelpWithMyBank), and the CA Attorney General’s Office**. I alread

They used my information included my SSN to open an account with flagstar bank. I called the bank they said they could not do anything about it until Monday because their fraud department is closed but they have all of my information that they have opened an account with [BBB Scam Type: Identity Theft] [Business: Unknown] [Location: CA, USA- 91932]

Getting a Flagstar Bank cyber incident Warning letter but never open an account with them?!! Received a warning letter of Flagstar Bank's recent cyber incident under my name and address but I never have a bank account with Flagstar bank. Is it possible that someone open a bank account under my name?