NAVY FEDERAL CREDIT UNION

Notice regarding my mortgage with navy federal credit union. They need me to call them about an important matter regarding thus loan. This is time sensitive so please call them at 888 608 9580. Mortgage Services Group. [BBB Scam Type: Other] [Business: Mortgage Services Group LLC Date Rep] [Location: McDonough, GA, USA - 30253]

This is a collection notice by Shepherd, sourcing a debt collector regarding Navy Federal credit Union for Jefferson capital systems LLC it’s asking me to access their link or phone number of which I will not do. I have no outstanding debt with Navy Federal never have. [BBB Scam Type: Debt Collections] [Business: Shepherds Outsourcing and Jefferson Capital system for Navy Federal Credit Union] [Location: North Platte, NE, USA - 69101]

My iPhone had a text box pop up that I had a $348 charge on my ApplePay account on hold pending verification. The phone number was 833-371-8335. I tried the cancel button on the box and nothing happened. I couldn't find a way around it, so I pressed the call button to get rid of the box so I could use my phone. I hung up before it was answered. I received a call back from 813-331-5832 I have never set up ApplePay. I told David that. David had a strong accent. He said that the account was set up 2 months ago. He said there were three charges pending, one of which was questioned because it is an adult website subscription for $348. Another charge was for $600 for a Mac Book, and the last charge was for $4,000 for Apple cell phones and watches. I told him the ApplePay account was not mine and to cancel it. He said he could only put a freeze on it, and that the charges would post to the bank accounts within 48 hours. I asked what bank. He said there were multiple banks attached and he can only see the first number of the card used. The banks were Wells Fargo, Chase, Navy Federal Credit Union, TD Bank, PNC Bank, Triust Bank, Citi Bank, US Bank, Capitol One Bank, and American Express National Bank. I refused to give him any information, other than I verified my name. I asked him where the products were shipped to and the address he gave me was 49 Araracida Court, Albany, NY 12205. When I hung up on me, he texted me asking me to call him back on his direct line 813-331-5832. [BBB Scam Type: Phishing] [Business: Apple Pay / impostor] [Location: Umatilla, OR, USA - 97882]

Scam for Navy Federal Credit Union?

Ordered shoes from site then they called and pretended to be my bank Navy Federal Credit Union. They asked me to verify the purchase because it could be fraudulent. I said I did make the order then they wanted me to verify by giving them the code that would be texted to my phone. They asked for this information in the order. Cellular for text messages and sending tracking updates. They claimed that’s how they verified my account is correct. Hung up phone called bank number on card and they said they do not call customers to verify they send emails and texts it is automated not live and never to give security text messages to anyone to verify anything that is automated too. Blocked transaction by bank. [BBB Scam Type: Online Purchase] [Business: Hey Dudes Imposter] [Location: VA, USA - 22980]

My information was gathered through a fraudulent loan company http://cashadvanceamericaos.org. Loan company claimed they were using the information to validate account information before depositing loan amount. What the individual were doing was filing false fraud claim through Navy Federal Credit Union and transferring the money out through my cash app. Cash APP Reference # *********. FTC Reference # *********. Dollars Lost [BBB Scam Type: Other] [Business: Cash Advance America Online Loans Da] [Location: OK, USA - 74115]

A person by the name of "Taylor" called after midnight from a NFCU phone number identifying himself as a rep from the fraud department stating someone made two transactions in Tampa, FL that alerted as fraudulent. He presented me with all my information (ssn, last 4 of bank card/acct, email) without me disclosing any info up front. He manipulated me to do some activities in my account in which he said was ways to ensure transactions were blocked and return of my money. Long story short, this person was a scammer and the bank refused to give my money back because this imposter had me go into my account and do transactions so that made me a participant. I truly thought I was speaking to a rep from their company so yes I unknowingly followed instructions to give my money over to a stranger (sidenote: I called the phone number he called me from and it was directly to NFCU). I reported this immediately to the bank and they still refused to return the money I lost even though the banks are protected with insurance. So please be aware!!!!!! [BBB Scam Type: Identity Theft] [Business: Navy Federal Credit Union Date Repor] [Location: IL, USA - 60478]

The scammer called my phone it said they where navy federal and I thought I was my company at first because I was already having problems with my account but then I realized it’s not them now I hung up but account was still weird so Was hold a large some of money (3,431.50) it they was to cover rent for this month so I moved to my Cash App and thought it would be safer there turns out they go through because my navy federal was connected to my Cash App so they stole it from there so it to companies involved but Cash App is the only that can do anything and we have been contacting since the day it happened and they have not really done much [BBB Scam Type: Bank/Credit Card Company Imposter] [Business: Navy federal credit union Imposter D] [Location: CA, USA - 92883]

I received a call from my “bank” claiming they noticed potential fraudulent charges to my account as well as someone attempting to access my account in Texas. They read me the questionable charges at which I expressed they were not my charges and that I was not located in Texas. They asked me to confirm with pins being sent through the NFCU texts and read it to them. (I did not realize the scammers were already hacked into my NFCU account), They gave me my home address to confirm the shipment of my new card and thanked me for being a member since the year I signed up (information that I never gave them). They completely locked me out of my account and claimed they needed to secure it. While doing so, I was receiving emails and texts about needing to reset my password through NFCU but was unable to do so because my “account was locked.” At this time they wanted to confirm that I could receive texts messages about any fraudulent charges and asked me to send $3,800 through Apple Pay. After multiple claims that I was not comfortable doing so they told me this was NFCU procedure to get everything secure. That because my account (verbally told me my account number) did not have the funds it would decline. They then had moved all my money from my other accounts so that when I hit send it did in fact go through. [BBB Scam Type: Bank/Credit Card Company Imposter] [Business: Navy Federal Credit Union Imposter D] [Location: CA, USA - 92118]

Fraud call 3.26.26 Chase visa Mastercard 888.409.0581 Sam Vercetti Employee ID # SA249P Cards person applied for in California PNC visa card 3.19.26 Harley Davidson visa 3.19.26 Navy Federal Credit Union 3.19.26 Transferred to Jerry Franko DB8595 Ext 810 800.241.2866 [BBB Scam Type: Bank/Credit Card Company Imposter] [Business: Chase Spoof] [Location: NJ, USA - 08050]

On 24 November, 2025 I posted on Nextdoor group in our area asking for help finding who can do home renovation. Multiple people responded to the post including Jose Elias. He did a home visit on 26 November and discussed with my wife as i am active duty stationed in Japan. While he was at my house, I spoke to him and my wife and we agreed on scope of work and payment. The scope of work included new cabinets, stove/range and microwave, Flooring for the kitchen and downstair, downstairs and upstairs bathroom, paint the kitchen and vanity light replacements. He requested a payment of $19,994 on 29 November to commence work. I transferred the amount from my Navy federal credit union account to his Navy federal credit account # 7111044090. On 04 December, he called again and requested another payment assuring me that the work will be completed in the two week time frame we initially agreed on. I transferred another $14,995. He completed less than 20 percent of the work and we tried to contact him multi times but he is not responding and he has stopped working on the house. I last sope with him on 07 December and my wife last talked to him on 08 December [BBB Scam Type: Home Improvement] [Business: Jose Elias Elias Holding Date Repor] [Location: CA, USA - 92592]