Fraudsters operated using the domain www.shepherdoutsourcing.com and phone numbers 888-251-9830 and 888-991-5696, impersonating Shepherd Outsourcing, LLC as a legitimate debt collection service. The scammers created a misspelled variant domain portal.shepherdiutsourcing.com to confuse consumers and appear legitimate while demanding payments for non-existent debts. Consumers reported receiving persistent text message campaigns from these fake Shepherd Outsourcing representatives across multiple states.
Shepherd Outsourcing, LLC
- 476 consumer complaints filed with CFPB
- 75 community reports from users
Shepherd Outsourcing, LLC is a registered business tracked by the CFPB. The complaints shown here are consumer disputes filed with the CFPB, not fraud reports.
Details
Number Activity Timeline
Phone numbers linked to this company, showing when each was active.
Connected Entities
Linked Companies
Credit Corp Solutions Inc.
reported togethercompanyACCOUNT SERVICES INC.
reported togethercompanyPENTAGON FEDERAL CREDIT UNION
campaign co-membercompanyFIFTH THIRD FINANCIAL CORPORATION
campaign co-membercompanyCredit Services Corporation, LLC
campaign co-membercompanyIntegrity Group Inc
campaign co-membercompanyDirect, Inc
campaign co-membercompanyThe Bureaus, Inc.
campaign co-membercompanyEVERBANK, NATIONAL ASSOCIATION
campaign co-membercompanyTime Investment Corporation
campaign co-membercompanyCheckr, Inc
campaign co-membercompanyMOUNTAIN AMERICA FEDERAL CREDIT UNION
campaign co-memberRelated Phone Numbers
8882519830
reported togetherphone8889915696
reported togetherphone8553572202
campaign co-memberphone3186669555
campaign co-memberphone8667715844
campaign co-memberphone8339086865
campaign co-memberphone8009220204
campaign co-memberphone4097617631
campaign co-memberphone6789998212
campaign co-memberphone6512042449
campaign co-memberphone5187704680
campaign co-memberphone8887291403
campaign co-memberphone8889194623
campaign co-memberphone9805107108
campaign co-memberphone7712473445
campaign co-memberphone5858247925
campaign co-memberphone8009993355
campaign co-memberphone8007715361
campaign co-memberphone8009033637
campaign co-memberphone8884260179
campaign co-memberphone2025582508
campaign co-memberphone9297499563
campaign co-memberphone3025417253
campaign co-memberphone8887910954
campaign co-memberRelated Domains
portal.shepherdoutsourcing.com
reported togetherdomain130.12.180.43
campaign co-memberdomainimplementing-theft-metal-justin.trycloudflare.com
campaign co-memberdomainstaying-heavily-meaning-blowing.trycloudflare.com
campaign co-memberdomaincreations-venture-traditional-stainless.trycloudflare.com
campaign co-memberdomain103.125.219.204
campaign co-memberdomain206.123.145.26
campaign co-memberdomainarilprivate.storexyz.web.id
campaign co-memberdomain14.236.182.73
campaign co-memberdomain83.224.162.132
campaign co-memberdomain123.31.81.229
campaign co-memberdomain120.157.56.105
campaign co-memberRelated Emails
diana@ierek.com
campaign co-memberemailcfjtfl@verxl.com
campaign co-memberemailcbx-df@ceszx.com
campaign co-memberemailj.thompson8822@ymail.com
campaign co-memberemailbb.adige@libero.it
campaign co-memberemailhr@teknfix.com
campaign co-memberemailpangmyiuhk@yahoo.co.jp
campaign co-memberemailmarydavis09@zoho.com
campaign co-memberemailidentity@varomoney.com
campaign co-memberemailservicename@nickname.tld
campaign co-memberemailxxxxxxxxxxxxxxxxxxxxxxxx@vmh5.grupoaldama.com.mx
campaign co-memberemaila4084163@trbvm.com
campaign co-memberImpersonation Scams
Reports from people targeted by scammers using Shepherd Outsourcing, LLC's name.
The Portal Debt Collection Network contacted consumers through phone numbers 888-991-5696 and 888-251-9830, claiming to represent Shepherd Outsourcing, LLC. The scammers sent text messages directing consumers to visit portal.shepherdoutsourcing.com to address alleged debts from creditors like THE BANK OF MISSOURI and T-MOBILE USA INC. Consumers who engaged with the portal were pressured to provide personal information and make payments without proper debt validation procedures.
The scam operation contacted consumers through phone numbers 888-991-5696, 833-784-1940, and 888-471-0109, along with text messages claiming to be from "Sheperd Outsourcing" (with the deliberate misspelling). The scammers impersonated Shepherd Outsourcing, LLC representatives and claimed consumers owed debts to various creditors like Jefferson Capital Systems and T-Mobile, directing victims to visit portal.shepherdoutsourcing.com to resolve their accounts. The sophisticated operation used the legitimate company's reputation to add credibility to their fraudulent debt collection attempts across multiple states.
Shepherd Outsourcing, LLC contacted me via phone number 888-251-9830, appearing to be the central hub of this debt collection operation. They claimed to be collecting on behalf of various creditors and directed me to their payment portal at portal.shepherdoutsourcing.com. With 455 CFPB complaints, Shepherd Outsourcing, LLC demonstrates the strongest connection to the shared domain infrastructure used to target consumers.
Received the following text message: This text is from Shepherd Outsourcing, a debt collector regarding your FEB / ROOMS TO GO (for which the current creditor is DNF Associates LLC) account. Visit https://portal.shepherdoutsourcing.com/s/xxxxxxxxx. Reply stop to opt-out or call 888-991-5696. # of messages varies. Message & data rates may apply. This is an attempt to collect a debt and any information obtained will be used for that purpose. License Number 10916-99 SO Ref# 1014071684 Reply STOP to opt out. [BBB Scam Type: Other] [Business: Shepherd Outsourcing] [Location: TX, USA - 76049]
This text is from Shepherd Outsourcing, a debt collector regarding your CAPITAL ONE NATIONAL ASSOCIATION (WILLIAMS SONOMA CARD - for which the current creditor is JEFFERSON CAPITAL SYSTEMS LLC) account. Visit https://portal.shepherdoutsourcing.com/s/G5otu. Reply stop to opt-out or call 888-991-5696. # of messages varies. Message & data rates may apply. This is an attempt to collect a debt and any information obtained will be used for that purpose. License Number 10916-99 SO Ref# 1011578004 Reply STOP to opt out. Take advantage of your repayment options for your CAPITAL ONE NATIONAL ASSOCIATION (WILLIAMS SONOMA CARD - for which the current creditor is JEFFERSON CAPITAL SYSTEMS LLC) account while we have the chance to work with you. Visit https://portal.shepherdoutsourcing.com/s/ndp1snPqOn or call 888-251-9830. This text is from Shepherd Outsourcing, a debt collector. License Number 10916-99. Reply stop to opt-out [BBB Scam Type: Debt Collections] [Business: Shepherd Outsourcing] [Location: CO, USA - 80209]
Pay your T-MOBILE USA INC (T-MOBILE - for which the current creditor is JEFFERSON CAPITAL SYSTEMS LLC) account your way. Make your choice at https://portal.shepherdoutsourcing.com/s/FP7nu4fcTC or call 888-251-9830. This text is from Shepherd Outsourcing, a debt collector License Number 10916-99. Reply stop to opt-out [BBB Scam Type: Debt Collections] [Business: Shepherd Outsourcing] [Location: CA, USA - 94565]
Text message reads: This text is from Shepherd Outsourcing, a debt collector regarding your JEFFERSON CAPITAL SYSTEMS LLC account. Visit https://portal.shepherdoutsourcing.com/s/FQ2o0jhOqZ. Reply stop to opt-out or call 888-991-5696. # of messages varies. Message & data rates may apply. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please see the attached document. acct disclosure: https://www.shepherdoutsourcing.com/cooos License Number 10916-99 SO Ref# 1013234624 Reply STOP to opt out. 2nd text reads: We have limited time to work with you before we return your JEFFERSON CAPITAL SYSTEMS LLC account to our client. See your options at https://portal.shepherdoutsourcing.com/s/Fi9XnQukyp or call 888-251-9830. This text is from Shepherd Outsourcing, a debt collector acct disclosure: https://www.shepherdoutsourcing.com/cooos License Number 10916-99. Reply stop to opt-out [BBB Scam Type: Debt Collections] [Business: Jefferson Capital Systems LLC / impostor] [Location: CO, USA - 80104]
Spend five minutes or less to review your payment options for your Citibank, N.A. (for which the current creditor is Velocity Investments, LLC) account at https://portal.shepherdoutsourcing.com/s/FPUITSYerw Or give us a call at 888-251-9830. This text is from Shepherd Outsourcing, a debt collector. License Number 10916-99. Reply stop to opt-out [BBB Scam Type: Other] [Business: Shepherd outsourcing] [Location: PA, USA - 19518]
Take control of your Acima Digital LLC (GOLD & DIAMONDS - OMAHA - for which the current creditor is Landmark Strategy Group, LLC) account. Visit https://portal.shepherdoutsourcing.com/s/gUjub or call 888-991-5696. This text is from Shepherd Outsourcing, a debt collector. Reply stop to opt-out [BBB Scam Type: Debt Collections] [Business: Landmark Strategy Group LLC Date Re] [Location: IL, USA - 60005]
I've been getting texts almost daily since November 3, 2025: What follows is the content of the first text message I received. I have been getting follow-up text messages nearly daily from CreditNinja: "If your CreditNinja (Installment Loan - for which the current creditor is Plaza Services, LLC) account is returned to our client we may not be able to renew these offers. Save up to $1,097.22 in up to 11 payments when you visit https://portal.shepherdoutsourcing.com/s/gdpsj or call 888-991-5696. This text is from Shepherd Outsourcing, a debt collector. Reply stop to opt-out" (collections business representing Plaza Services, LLC.) The text message is from Shepherd Outsourcing, a debt collector. [BBB Scam Type: Other] [Business: CreditNinja] [Location: TN, USA - 37370]
I received a text message early in the morning from 91651 stating "This text is from Shepherd Outsourcing, a debt collector regarding your JEFFERSON CAPITAL SYSTEMS LLC account. Visit https://portal.shepherdoutsourcing.com/s/gEuj0. Reply stop to opt-out or call 888-991-5696. # of messages varies. Message & data rates may apply. This is an attempt to collect a debt and any information obtained will be used for that purpose. . SO Ref# 1007075417 Reply STOP to opt out." I do not have any debts or such accounts and, upon looking it up, found that A LOT of people were receiving the same or similar messages from the same number and that different debt collectors names were being used. This is obviously a scam and just wanted to add further reporting. [BBB Scam Type: Debt Collections] [Business: Shepherd Outsourcing] [Location: CO, USA - 81004]
First message: We have limited time to work with you before we return your Winter Haven Hospital (for which the current creditor is CF Medical, LLC) account to our client. See your options at https://portal.shepherdoutsourcing.com/s/gtWSm or call 888-991-5696. This text is from Shepherd Outsourcing, a debt collector. Reply stop to opt-out. Second message: If your Winter Haven Hospital (for which the current creditor is CF Medical, LLC) account is returned to our client we may not be able to renew these offers. Save up to $104.09 in up to 7 payments when you visit https://portal.shepherdoutsourcing.com/s/gH3Nk or call 888-991-5696. This text is from Shepherd Outsourcing, a debt collector. Reply stop to opt-out [BBB Scam Type: Debt Collections] [Business: Shepherd Outsourcing] [Location: FL, USA - 33133]
I received this text after having no affiliation with JCP credit card. This text is from Shepherd Outsourcing, a debt collector regarding your SYNCHRONY BANK (JCP CREDIT CARD - for which the current creditor is JEFFERSON CAPITAL SYSTEMS LLC) account. Visit https://portal.shepherdoutsourcing.com/s/gyCSY. Reply stop to opt-out or call 888-991-5696. # of messages varies. Message & data rates may apply. This is an attempt to collect a debt and any information obtained will be used for that purpose. . SO Ref# 1007582218 Reply STOP to opt out. [BBB Scam Type: Debt Collections] [Business: Shepherd Outsourcing] [Location: MI, USA - 48159]
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