Scam Detective
Company

Shepherd Outsourcing, LLC

Consumer Complaints
  • 502 consumer complaints filed with CFPB
  • 78 community reports from users

Shepherd Outsourcing, LLC is a registered business tracked by the CFPB. The complaints shown here are consumer disputes filed with the CFPB, not fraud reports.

Details

CFPB Complaints
502
BBB Status
No BBB record found
Industry
Debt collection

Impersonation Scams

Reports from people targeted by scammers using Shepherd Outsourcing, LLC's name.

Sheperd OutsourcingDebt collection fraud

The name Shepherd Outsourcing, LLC appeared in 491 CFPB complaints connected to this cluster. Community reports describe text messages referencing 'Sheperd Outsourcing' (misspelled) and directing recipients to portal.shepherdoutsourcing.com regarding debt accounts. The phone numbers 888-991-5696, 833-784-1940, and 888-471-0109 are linked to activity associated with this name.

4/22/2026

This phone number cluster involves 2 numbers linked to Reducing your debt (credit cards, mortgage, student loans) complaints primarily targeting consumers in St cloud, FL, Cleveland, Ohio, SHOW LOW, Arizona. The numbers are 888-991-5696, 888-251-9830. Together, these numbers have accumulated 9 consumer complaints across FTC and FCC databases. Per-number activity, 888-991-5696 with 7 complaints, 888-251-9830 with 2 complaints. The connected infrastructure includes 1 domains (portal.shepherdouts...

This phone number cluster involves 1 numbers linked to Reducing your debt (credit cards, mortgage, student loans) complaints primarily targeting consumers in CRESCENT CITY, California. The numbers are 888-251-9830. Together, these numbers have accumulated 2 consumer complaints across FTC and FCC databases. Per-number activity, 888-251-9830 with 2 complaints. The connected infrastructure includes 1 domains (portal.shepherdoutsourcing.com); 1 companies (Shepherd Outsourcing, LLC) with 502 CFPB c...

"We have limited time to work with you before we return your JEFFERSON CAPITAL SYSTEMS LLC account to our client. See your options at https://portal.shepherdoutsourcing.com/s/nrEvSkcgbq or call 888-251-9830. This text is from Shepherd Outsourcing, a debt collector acct disclosure: www.shepherdoutsourcing.com/stdoosonb License Number 10916-99. Reply stop to opt-out" [BBB Scam Type: Debt Collections] [Business: Shepherd Outsourcing and Jefferson Capital Systems LLC] [Location: Danbury, CT, USA - 06810]

18 days ago

I received a text from a SMS/MMS number source of 91651. I looked up the alleged company, company they allegedly represent, and the SMS number associated with it. All sources I have read upon have recieved similar messages with one connecting factor of the "company" reaching out as Shepherd Outsourcing, a debt collector, and the 91651 source. The message is as follows: This text is from Shepherd Outsourcing, a debt collector regarding your JEFFERSON CAPITAL SYSTEMS LLC account. Visit https://portal.shepherdoutsourcing.com/s/nIJzuw8BMo. Reply stop to opt-out or call 888-991-5696. # of messages varies. Message & data rates may apply. This is an attempt to collect a debt and any information obtained will be used for that purpose. License Number 10916-99 SO Ref# 1014368114 Reply STOP to opt out. End of message. I do not have an account with "Jefferson Capital Systems LLC." [BBB Scam Type: Debt Collections] [Business: Shepherd outsourcing] [Location: Orange Park, FL, USA - 32065]

21 days ago

Received 4 text messages from phone number 91651, each about a week apart (first Mar 24, 2026, last Apr 17, 2026): ----- This text is from Shepherd Outsourcing, a debt collector regarding your JEFFERSON CAPITAL SYSTEMS LLC account. Visit https://portal.shepherdoutsourcing.com/s/FQmhpBi6RU. Reply stop to opt-out or call 888-991-5696. # of messages varies. Message & data rates may apply. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please see the attached document. acct disclosure: www.shepherdoutsourcing.com/stdoosonb License Number 10916-99 SO Ref# 1013304122 Reply STOP to opt out. ----- We have limited time to work with you before we return your JEFFERSON CAPITAL SYSTEMS LLC account to our client. See your options at https://portal.shepherdoutsourcing.com/s/FqREnKNj5Q or call 888-251-9830. This text is from Shepherd Outsourcing, a debt collector acct disclosure: www.shepherdoutsourcing.com/stdoosonb License Number 10916-99. Reply stop to opt-out ----- If your JEFFERSON CAPITAL SYSTEMS LLC account is returned to our client we may not be able to renew these offers. Save up to $955.13 in up to 4 payments when you visit https://portal.shepherdoutsourcing.com/s/FZhjeLD0pl or call 888-251-9830. This text is from Shepherd Outsourcing, a debt collector acct disclosure: www.shepherdoutsourcing.com/stdoosonb License Number 10916-99. Reply stop to opt-out ----- Visit https://portal.shepherdoutsourcing.com/s/nUxX2dtrPN or call 888-251-9830 to take advantage of payment options on your outstanding balance of $1,088.45 for your JEFFERSON CAPITAL SYSTEMS LLC account. Pay: - $217.69 in up to 4 monthly payments. 80% off, that's a savings of $870.76! - Payments as low as $50.00 - One time payment of $1,088.45 This text is from Shepherd Outsourcing, a debt collector. acct disclosure: www.shepherdoutsourcing.com/stdoosonb License Number 10916-99. Re [BBB Scam Type: Debt Collections] [Business: Shepherd Outsourcing] [Location:

33 days ago

Received the following text message: This text is from Shepherd Outsourcing, a debt collector regarding your FEB / ROOMS TO GO (for which the current creditor is DNF Associates LLC) account. Visit https://portal.shepherdoutsourcing.com/s/xxxxxxxxx. Reply stop to opt-out or call 888-991-5696. # of messages varies. Message & data rates may apply. This is an attempt to collect a debt and any information obtained will be used for that purpose. License Number 10916-99 SO Ref# 1014071684 Reply STOP to opt out. [BBB Scam Type: Other] [Business: Shepherd Outsourcing] [Location: TX, USA - 76049]

45 days ago

This text is from Shepherd Outsourcing, a debt collector regarding your CAPITAL ONE NATIONAL ASSOCIATION (WILLIAMS SONOMA CARD - for which the current creditor is JEFFERSON CAPITAL SYSTEMS LLC) account. Visit https://portal.shepherdoutsourcing.com/s/G5otu. Reply stop to opt-out or call 888-991-5696. # of messages varies. Message & data rates may apply. This is an attempt to collect a debt and any information obtained will be used for that purpose. License Number 10916-99 SO Ref# 1011578004 Reply STOP to opt out. Take advantage of your repayment options for your CAPITAL ONE NATIONAL ASSOCIATION (WILLIAMS SONOMA CARD - for which the current creditor is JEFFERSON CAPITAL SYSTEMS LLC) account while we have the chance to work with you. Visit https://portal.shepherdoutsourcing.com/s/ndp1snPqOn or call 888-251-9830. This text is from Shepherd Outsourcing, a debt collector. License Number 10916-99. Reply stop to opt-out [BBB Scam Type: Debt Collections] [Business: Shepherd Outsourcing] [Location: CO, USA - 80209]

48 days ago

Pay your T-MOBILE USA INC (T-MOBILE - for which the current creditor is JEFFERSON CAPITAL SYSTEMS LLC) account your way. Make your choice at https://portal.shepherdoutsourcing.com/s/FP7nu4fcTC or call 888-251-9830. This text is from Shepherd Outsourcing, a debt collector License Number 10916-99. Reply stop to opt-out [BBB Scam Type: Debt Collections] [Business: Shepherd Outsourcing] [Location: CA, USA - 94565]

65 days ago

Text message reads: This text is from Shepherd Outsourcing, a debt collector regarding your JEFFERSON CAPITAL SYSTEMS LLC account. Visit https://portal.shepherdoutsourcing.com/s/FQ2o0jhOqZ. Reply stop to opt-out or call 888-991-5696. # of messages varies. Message & data rates may apply. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please see the attached document. acct disclosure: https://www.shepherdoutsourcing.com/cooos License Number 10916-99 SO Ref# 1013234624 Reply STOP to opt out. 2nd text reads: We have limited time to work with you before we return your JEFFERSON CAPITAL SYSTEMS LLC account to our client. See your options at https://portal.shepherdoutsourcing.com/s/Fi9XnQukyp or call 888-251-9830. This text is from Shepherd Outsourcing, a debt collector acct disclosure: https://www.shepherdoutsourcing.com/cooos License Number 10916-99. Reply stop to opt-out [BBB Scam Type: Debt Collections] [Business: Jefferson Capital Systems LLC / impostor] [Location: CO, USA - 80104]

69 days ago

Spend five minutes or less to review your payment options for your Citibank, N.A. (for which the current creditor is Velocity Investments, LLC) account at https://portal.shepherdoutsourcing.com/s/FPUITSYerw Or give us a call at 888-251-9830. This text is from Shepherd Outsourcing, a debt collector. License Number 10916-99. Reply stop to opt-out [BBB Scam Type: Other] [Business: Shepherd outsourcing] [Location: PA, USA - 19518]

70 days ago

Take control of your Acima Digital LLC (GOLD & DIAMONDS - OMAHA - for which the current creditor is Landmark Strategy Group, LLC) account. Visit https://portal.shepherdoutsourcing.com/s/gUjub or call 888-991-5696. This text is from Shepherd Outsourcing, a debt collector. Reply stop to opt-out [BBB Scam Type: Debt Collections] [Business: Landmark Strategy Group LLC Date Re] [Location: IL, USA - 60005]

73 days ago

I've been getting texts almost daily since November 3, 2025: What follows is the content of the first text message I received. I have been getting follow-up text messages nearly daily from CreditNinja: "If your CreditNinja (Installment Loan - for which the current creditor is Plaza Services, LLC) account is returned to our client we may not be able to renew these offers. Save up to $1,097.22 in up to 11 payments when you visit https://portal.shepherdoutsourcing.com/s/gdpsj or call 888-991-5696. This text is from Shepherd Outsourcing, a debt collector. Reply stop to opt-out" (collections business representing Plaza Services, LLC.) The text message is from Shepherd Outsourcing, a debt collector. [BBB Scam Type: Other] [Business: CreditNinja] [Location: TN, USA - 37370]

73 days ago

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