Scam Detective
Company

WELLS FARGO & COMPANY

Consumer Complaints
  • 163,536 consumer complaints filed with CFPB

WELLS FARGO & COMPANY is a regulated financial institution. The complaints shown here are consumer disputes (billing errors, reporting issues, service problems) filed with the CFPB, not fraud reports.

Campaign Intelligence

This cluster centers on 2764 connected domains tagged as BeaverTail, Kaiji, fbf543. 645 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1132 phone numbers (7638857447, 8664372914, 2157987305) with 10266 FTC complaints; 146 companies (JPMORGAN CHASE & CO., Advanced Resolution Services Inc., EVERBANK, NATIONAL ASSOCIATION) with 8616274 CFPB complaints; 298 email addresses (xxxxxxxxxxxxxxxxxxxxxxxx@vm...

This cluster centers on 3287 connected domains tagged as HijackLoader, RemcosRAT, screenconnect. 617 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1649 phone numbers (5408463620, 8552597377, 8007873903) with 7110 FTC complaints; 143 companies (Informative LLC, HomePlus Corporation, Doral Capital Corporation) with 8547081 CFPB complaints; 807 email addresses (kellymoore_64@yahoo.com, schantzsybg7@...

Community members have submitted 3 distinct reports about WELLS FARGO & COMPANY between January 2013 and March 2026. This company has also received 163045 complaints in the CFPB database. Here is what people are reporting: "Any help with cell phone seller scammer? So this company called cell2get seemed to have OK reviews.... They're all fake and I placed an order with Xmas money for a galaxy nexus phone for $300 received wrong phone (nexus s) I sent it back and they sent the same phone as a r...

This cluster centers on 2874 connected domains tagged as QuasarRAT, StealitStealer, pw-k53mv9bc. 652 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1375 phone numbers (2157987305, 2025069230, 2028641298) with 14635 FTC complaints; 160 companies (JPMORGAN CHASE & CO., Advanced Resolution Services Inc., EVERBANK, NATIONAL ASSOCIATION) with 8680419 CFPB complaints; 299 email addresses (abuse@fb.com, ...

Details

CFPB Complaints
163536
Industry
Mortgage

Connected Entities

Community Reports

Designed to look like a check and create urgency . There was no contact info beyond the 800-209-5527 number, but appeared to include legitimate mortgage id. [BBB Scam Type: Credit Cards] [Business: Wells Fargo Bank - Impostor Date Rep] [Location: NE, USA- 68845]

15 hours ago

Wells Fargo sent me an Email and a USPS Letter with a Credit Card. I did not request a Credit card [BBB Scam Type: Bank/Credit Card Company Imposter] [Business: Wells Fargo Impersonator] [Location: MD, USA- 21703]

16 hours ago

I was fraudulently contacted stating my property home's warranty is expiring. This letter indicated my bank, Wells Fargo, with whom I have a home loan mortgage as well as my personal information. Given this, I called back and first spoke with Mr. Eliot Bond. After this, I spoke with a few representatives, all of which stating I need to make a payment. I made a $264.06 payment after aggressively being called, however didn't set up a recurring payment. They tried to charge me again, however, luckily I declined this and have not been charged again since 2/20. When I looked up Mr. Andy Perkins (mentioned in the signature of the letter), the phone number and Florida License G202409, I noticed there are scam reports filed (e.g., 1036161). @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 6 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - 6) * (var(--Grid-parent [BBB Scam Type: Phishing] [Business: Home Shield USA] [Location: DC, USA- 20009]

23 hours ago

Constantly receive “Final Notice” warnings from just “Home warranty Division” Regarding our property supposedly secured by Wells Fargo Bank NA which is MIs information but when I’ve contacted them to ask to be removed because they have incorrect information get song and dance about them getting the information from the loan company and that they can’t remove us. Very rude when pressed into identifying what company they represent and have gotten false information about company and state they are in that can easily be fact checked. Mailing permit is “PRST STD US postage PAID 1209 zip Code 23231 [BBB Scam Type: Phishing] [Business: Unknown] [Location: NE, USA- 68008]

1 day ago

I received a letter stating that The firm has settled accounts with wells Fargo, Bank of America and Capital one and if I have accounts with them I may be entitled to a settlement on my outstanding balance. I have to respond within 10 day m-f 9-9pm EST. sat 9-2pm EST. 1 866 751-7467 give the ref#CMFL60216021345 when calling. The letter gives an example if I owe $25,000 they have settled -$11,250 lowing my payment [BBB Scam Type: Credit Repair/Debt Relief] [Business: negotiation dept for credit settlement] [Location: FL, USA- 32137]

1 day ago

Like scam ID 947981, the attempt to steal money came in the postal mail. They claimed they had been trying to contact me (they hadn't) and that I had a home warranty about to expire (I didn't). They gave the lender as Homebridge Financial Services. They had my name and address from a real mortgage application. They asked me to call 833-932-0551 which is the same phone number as scam id 947981 where the lender was Wells Fargo. Please note the scammer did not leave a return address on their letter. I had to put in a zip code to make the online form advance. I do not know the scammer's location, only that they sent me a fake home warranty letter using the same phone number as scam id 947981. @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 6 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - 6) * (var(--Grid-parent-columnSpacing) / var(--Grid-parent-co [BBB Scam Type: Phishing] [Business: Unknown] [Location: NY, USA- 14546]

1 day ago

Wells Fargo has provided these links for your convenience but does not control or endorse these websites and is not responsible for the products, services, content, links, privacy policy, or security policy of the websites. Privacy Policy | Protect yourself from fraud This is a noncommercial message sent to you by Wells Fargo as part of your account relationship. Contact us: If you have questions, please do not reply to this message. Wells Fargo Online® customers, sign on and select Contact us. If you are not a Wells Fargo Online customer, view our contact information. Please direct all written correspondence to: Wells Fargo Customer Service, MAC N9160-02H, 1801 Park View Drive, Shoreview, MN 55126 Online Customer Service Code: YYMMSVCCDWE © 2026 Wells Fargo Bank, N.A. Member FDIC. NMLSR ID 399801 Equal Housing Lender. Icon. Equal Housing Lender. @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:a [BBB Scam Type: Phishing] [Business: [email protected] IMPOSTER] [Location: KS, USA- 66614]

1 day ago

I was just getting into Facebook and it showed me that I had messages ( NOT messenger). I saw the message icon with the number of messages and I think I didn't see the real icon. This icon was in a box along with the messenger icon. I clicked on the message icon to retrieve them and my computer screen displayed a full screen saying that MSoft Defender stopped access and to call support. I didn't trust the number they showed, thinking that it could be a scam, so I looked up the number for support on my cellphone and called that. They proceeded to "help" me but needed access to my laptop which I stupidly allowed. They said they had to remove McAfee, then my MS 365. They wanted to refund me for the MS 365, then reinstall a newer version for a slightly lower price - for my inconvenience. When following their instructions to get the refund they asked me to enter $200.00 amount (I paid $199.99 originally). Next thing I know, the amount went thru as $20,000. I was transferred to a supervisor who told me how serious this was and that we needed to transfer this money back. He had me log into my bank so I could see the $20,000 in my account and it showed a transfer via Wells Fargo for that amount. Then he had me try to wire transfer the money back. He had me use my debit card info but it wouldn't work. So he had me try my wife's debit card. Again it didn't work. He had me try several times all the while saying that we need to do this asap to avoid being red flagged by the IRS. When the transfer didn't work he had me go to my bank and withdraw cash, all the while we stayed connected on my cellphone. He had me tell the bank a lie about why I needed that much cash. The bank questioned me but they ended up giving me the money. As I was driving home, he wanted to instruct me to go somewhere with the money and I told him I was going home which I did. The discussion [BBB Scam Type: Utility] [Business: Unknown] [Location: NH, USA- 03102]

1 day ago

Called claiming fraud charges on my account. Then wanted info. When questions got a little odd I called the person out and he hung up on me. [BBB Scam Type: Bank/Credit Card Company Imposter] [Business: Wells Fargo / impostor] [Location: WA, USA- 99216]

1 day ago

On 2/23/2026 I received a pop-up from Microsoft that my computer had been hacked. I called and Jacob asked for the code number on the Alert. He told me child pornography had been purchased on my Internet under several different cc numbers. He told me I had been a victim of ID theft and said he would transfer the call to Andrew Ferguson at the FTC. Mr. Ferguson said he needed to run a background check and wanted a copy of my driver's license. I texted it to 915-320-9702. He said the background check found 12 overseas bank accounts totaling over $1.3 million. He said it was being used for money laundering, buying child pornography, and something to do with tourism. He told me they would freeze my accounts for 9 months and discontinue my social security number. He said go to my bank and withdraw $5000 from the checking account and go to a different branch and withdraw from the savings but didn't say how much. He said I had to remain on the call while I went to the bank and don't speak to anyone. Wells Fargo and Bank of America were 2 of the accounts the hacker used. I did withdraw $5000 from my bank but the call was disconnected. He has not called back. He said there would be 2 federal agents showing up at my door within the next 2 days. Please hlep! .css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit- [BBB Scam Type: Tech Support] [Business: Microsoft] [Location: OH, USA- 44135]

1 day ago

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