531-457-1683

Slammed all my social media account feeds with ads for their pillows. I read their return policy (did not mention sending back to China). It stated that return costs would be my responsibility and that it could be "up to $20." THIS WAS INACCURATE information. Turns out, shipping to China costs closer to $45 for just one small item or per pillow. It's near impossible to get the large pillow into the size of the package the USPS requires to send the cheapest method. Their cheapest must be under 4 pounds and each pillow is just over 3 pounds. To send together would force go Priority International or $95 for two pillows (which I ordered). I am returning the pillows because they are HORRIBLE, CHEAP quality and will fall apart quickly. Cheap imitations of better brands. I've had over ten emails with the company and each come back with the same "bot" response from "Danica" offering first 30% refund, then 40%, then 50% refund. They did provide an address to return them but still at my $95 cost which they had quoted as "less than $20." Return Address: Contact Name: Wang Maoqin Address: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District City: Ningbo Zip code: 315100 Province: Zhejiang Country: China Tel: 15314571683 [BBB Scam Type: Online Purchase] [Business: Ornatera] [Location: VA, USA - 23112]

Ordered sweaters from a Colorado company. Delivery took a few weeks. I had some thoughts that this might be a scam when I was waiting for delivery. All four sweaters were defective and not made with very low quality synthetic ingredients. (Not the natural fibers associated with winter sweaters in America.) The average women's head size is 22 inches. The only item properly labeled had a 16 inch head hole, I have a 21 inch head. No way to use it w/o cutting it up Two of them had 14 inch necklines so you couldn't button them up. Fabric quality extremely low and likely from a country without an abundance of sheep or Alpaca's. Three sweaters had no size or FTC required labels with the location where the product was made, the materials used and the care instructions. They should not have been shipped at All. I sent photos as requested, they offered a 10% refund, then 20%, then 30%. I don't want the items, they are defective and poorly sized. Three of them appear itchy. They wanted me to ship back the items at my expense for replacement. My visa statement shows the company being registered in the Netherlands. Facebook has a Venezuelan location and the return address for the goods (costs 60-120 to ship) is in China. Contact Name Wang Maoqin Lane 1177, Jianlan Road, Meixu Street, Yinzhou District City: Ningbo Postal code: 315100 Province: Zhejiang Country: China Tel: 15314571683 Excerpt from an email I sent. Please read the guidelines from the United States government regarding fabric labels. Here is a link to the U.S. government Federal Trade Commission requirements. (I can't put the link in your description) Your products are not in compliance with government regulations. I don't understand how you could not know this, nor do I not understand how you are not a Colorado based business. Compliancegate is another useful site to learn what is required to [BBB Scam Type: Online Purchase] [Business: Susan's -Sweaters Colorado Date] [Location: W

Facebook ad Matilda & Milo jewels Merchandise shipped from 16 overmeyer way suit 16-b forest park ga 30297 after my request to cancel the order. They would not cancel. When I asked for return instructions it’s to Wang Maoqin 1177 Jianlan rd meixu st Yin hon district Ningbo 315100 Phone 86 15314571683 Scammers are greedy advertising Dollars Lost $55 [BBB Scam Type: Online Purchase] [Business: Matila Milo Jewels phone 86 15314571683] [Location: FL, USA - 32507]

The AI-made fake front website pretends to be a family business running an upscale boutique jewelry business that is having a closing-out sale. The company is flooding social media channels with these "going out-of-business" sales ear-round. THE CLAIM: "Every piece in our collection is lovingly crafted to celebrate connection — between generations, between people, and with yourself. Inspired by timeless bonds and everyday beauty, our jewelry is made to feel personal, meaningful, and uniquely yours. At Matila & Milo, we believe in creating with heart: thoughtful designs, handmade details, and a little sparkle to brighten your story." THE REALITY: This is a fraudulent dropshipping mass-scamming operation that instead of mailing the "lovingly hand-crafted" pieces ships mass-produced cheap fake costume trinkets out of China that look *significantly* not as described.. When customers realize they've been duped, they are told that their returns cannot be processed until the full shipment is returned back to the address in China: Return Address: Contact Name: Wang Maoqin Address: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District City: Ningbo Zip Code: 315100 Province: Zhejiang Country: China Tel: +86 15314571683 Previous victims mentioned that this address is false as well. There is no recourse left for those who were seduced by the glossy instagram pictures advertised on social media. BEWARE: Matilda & Milo is a deceitful scam operations that tuns on false pretenses and constantly targeting new victims to defraud. FOR MORE INFO: https://www.facebook.com/groups/676728129628674/posts/1773264606641682/ https://www.pinterest.com/pin/AfWTRaElgE3RV1T61Qr_TLzl6fPkqx19Z2eSLHH2SmodQLhBeEikxxKU7hjXjYoKXxfAPYtNZUTVlVOOUvwJYIk/ https://www.reddit.com/r/jewelry/comments/1dahgn5/omilo_brand/ https://www.trustpilot.com/review/matildamilojewels.com ***Please spre [BBB Scam Type: Counterfeit Product] [Business: Matilda Milo] [Location: NY,

I placed an order for 2 rings from Matilda & Milo Jewels online. I took a chance on ordering from this company because of their mission statement and the philosophy of kindness, love, and compassion stated in their “Our Story.” I was impressed by the mission statement and wanted to support a company with such values for women who wear their products (jewelry). The quality was not what was shown online. They are of very poor quality, cheap costume jewelry, mass-produced "junk.” Their products don’t match the high-quality, "handmade" items pictured on its website. I requested a refund, but I got the runaround. They offered not having to return the rings to them a 15% partial refund of the purchase price of $57.72, totaling $8.65, and they would profit $49.07. The items shipped from 2407 W North Ave, Melrose Park, IL 60160, but they want you to ship your return to: Contact Name: Wang Maoqin Lane 1177, Jianlan Road, Meixu Street, Yinzhou District Ningbo, Zhejiang 315100, China Tel: +86 15314571683 This cost $48 to ship to China. They are not a boutique or a small business, as they suggest on their website, and they are not closing due to the owner retiring. The business also appears to be part of a network using identical, fraudulent product photos and stories. The website lists their Trustpilot reviews as 5 Stars, with 1432+ reviews; however, when you click on a review, you can only see 3. This company, with my experience, is scamming consumers by making it difficult to return items (to China at your cost) for a refund, offering a partial refund by not having to return the items, and not refunding your money by making a profit on your loss. [BBB Scam Type: Counterfeit Product] [Business: Matilada Milo Jewels] [Location: NE, USA- 68046]