(531) 457-1683

The AI-made fake front website pretends to be a family business running an upscale boutique jewelry business that is having a closing-out sale. The company is flooding social media channels with these "going out-of-business" sales ear-round. THE CLAIM: "Every piece in our collection is lovingly crafted to celebrate connection — between generations, between people, and with yourself. Inspired by timeless bonds and everyday beauty, our jewelry is made to feel personal, meaningful, and uniquely yours. At Matila & Milo, we believe in creating with heart: thoughtful designs, handmade details, and a little sparkle to brighten your story." THE REALITY: This is a fraudulent dropshipping mass-scamming operation that instead of mailing the "lovingly hand-crafted" pieces ships mass-produced cheap fake costume trinkets out of China that look *significantly* not as described.. When customers realize they've been duped, they are told that their returns cannot be processed until the full shipment is returned back to the address in China: Return Address: Contact Name: Wang Maoqin Address: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District City: Ningbo Zip Code: 315100 Province: Zhejiang Country: China Tel: +86 15314571683 Previous victims mentioned that this address is false as well. There is no recourse left for those who were seduced by the glossy instagram pictures advertised on social media. BEWARE: Matilda & Milo is a deceitful scam operations that tuns on false pretenses and constantly targeting new victims to defraud. FOR MORE INFO: https://www.facebook.com/groups/676728129628674/posts/1773264606641682/ https://www.pinterest.com/pin/AfWTRaElgE3RV1T61Qr_TLzl6fPkqx19Z2eSLHH2SmodQLhBeEikxxKU7hjXjYoKXxfAPYtNZUTVlVOOUvwJYIk/ https://www.reddit.com/r/jewelry/comments/1dahgn5/omilo_brand/ https://www.trustpilot.com/review/matildamilojewels.com ***Please spre [BBB Scam Type: Counterfeit Product] [Business: Matilda Milo] [Location: NY,

I placed an order for 2 rings from Matilda & Milo Jewels online. I took a chance on ordering from this company because of their mission statement and the philosophy of kindness, love, and compassion stated in their “Our Story.” I was impressed by the mission statement and wanted to support a company with such values for women who wear their products (jewelry). The quality was not what was shown online. They are of very poor quality, cheap costume jewelry, mass-produced "junk.” Their products don’t match the high-quality, "handmade" items pictured on its website. I requested a refund, but I got the runaround. They offered not having to return the rings to them a 15% partial refund of the purchase price of $57.72, totaling $8.65, and they would profit $49.07. The items shipped from 2407 W North Ave, Melrose Park, IL 60160, but they want you to ship your return to: Contact Name: Wang Maoqin Lane 1177, Jianlan Road, Meixu Street, Yinzhou District Ningbo, Zhejiang 315100, China Tel: +86 15314571683 This cost $48 to ship to China. They are not a boutique or a small business, as they suggest on their website, and they are not closing due to the owner retiring. The business also appears to be part of a network using identical, fraudulent product photos and stories. The website lists their Trustpilot reviews as 5 Stars, with 1432+ reviews; however, when you click on a review, you can only see 3. This company, with my experience, is scamming consumers by making it difficult to return items (to China at your cost) for a refund, offering a partial refund by not having to return the items, and not refunding your money by making a profit on your loss. .css-c8hvdp{--Grid-columns:12;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;min-width:0;box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display: [BBB Scam Type: Counterfeit Product] [Business: Matilada Milo Jewels] [Location: NE, USA- 68046]