800-388-5512
Last reported Feb 24, 2026
- 3 FTC complaints filed against this number
- 1 community report from users
- Most reports: Other
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Is this phishing or legit? Hey everyone, I think I just received a phishing email from someone pretending to be Amazon on my rarely used Outlook account. I only used my Outlook account when I set up my Kindle Fire HD years ago, and just yesterday I turned it on after years and logged into my Amazon account, changing the password and setting up 2FA. The email sender is account-alert @ amazon .com (spaces added so it won't link) and the option to visit the Amazon website is at the top of the email banner in Outlook. This is the body of the email: Recent changes to your Amazon.com account Hello, We believe that an unauthorized party may have accessed your account. To protect your information, we took the following actions: -- Signed you out of risky active browser sessions -- Deregistered risky devices -- Reversed any modifications made by the unauthorized party -- Canceled any pending orders -- Disabled the password to your account. You can no longer use the same password for your account. Please call Customer Service and ask to be transferred to the Account Change department to regain access to your account. Customers within the US: 1-800-388-5512 Customers within Canada: 1-800-201-7575 International customers: 1-206-922-0880 In the meantime, follow these instructions to make your account more secure after you regain access: -- Do not use the same password that you use on other sites, including the one used with your email provider. -- Actively monitor all your accounts, including your email. Check if there were any unauthorized changes, such as auto-forwarding or deletion rules in your email settings. -- Review your recent order history and archived orders, and report any unauthorized orders placed to your account. Review this by going to "Your Account" and go into "Archived orders." -- Remove any unauthorized device registered to your account by clicking "Your Account," then "Digital Services and Device Support," and then "Manage Content & Devices." -- R
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