844-244-6363

On 3/16/2026 I got a random call from a CA #2133170966 asked for personal info and they looked in my account and knew all my balances. I obviously hung up and called Chime immediately and their phone number that directed me to customer service line 844-244-6363. I thought I was speaking to a chime customer service agent. He was professional and had me take all the $1700 out of my account for him to put into a new account so I can close that account. I was under the impression I was going to have a new account and my money. But obviously that wasn't the case. Anyway I transferred the money and he put me on hold while the fraud dept was investigating the account and then 15 mins later he hung and I never got my money back nor a new account. At this point, what am I supposed to think? Someone was impersonating Chime. They used the same phone number so what was I supposed to do or think? So after he hu, I called Chime again just to get told that because I did the transfer they can't give me my money back. This isn't the first time this has happened either, last time it was $200 which I can get over. But $1,700 is a lot of money when food and rent keeps increasing. I have bills and a life to live and if I thought it was a scam I wouldn't have moved the money. There was no warning from chime and chime hasn't done anything for me. Mind you I was a loyal client of 6 years and all that has been thrown down the drain because anyone can impersonate chime and get away with it apparently. Attached to this report is my call log showing that I was the one who called Chime right after the CA# called me. Chime didn't call me, I called them, just to get scammed out of my car payment, savings, and food. [BBB Scam Type: Credit Cards] [Business: CHIME impersonator] [Location: TN, USA- 38305]