888-413-6075

I have consistently received a piece of paper in the mail, marked personal and confidential open immediately regarding 2024 Kia soul, which I’ve never owned. Stating that the factory warranty has expired please contact 1-888-413-6075. The letter contains no other identifying information except for a Vin number for the Kia soul and then sincerely signed, Catherine Beaumont program coordinator. [BBB Scam Type: Other] [Business: Kathryn Beaumont program coordinator] [Location: Austin, TX, USA - 78726]

Name of potential scammer: ELERAS AUTO GROUP (was not included in the actual letter) THIS LETTER IS TO INFORM YOU: The factory warranty has expired, you will be held FINANCIALLY LIABLE for all repairs. Our records indicate that you HAVE NOT CONTACTED us to get your service contract up-to-date. You have the option to protect your vehicle beyond the factory warranty. PLEASE CALL US AT 1-888-413-6075 BEFORE 5/15/2026 TO CONFIRM YOUR......(THE REST OF THE BOX IS BLANK) Sincerely Catherine Beaumont Program Director 1-888-413-6075 When I asked to speak with this person, (each time I called), she was always UNAVAILABLE - which makes me wonder if she actually exists) They asked me how they could help me and I told them I need to find our 2 things: 1) When did my factory warranty expire? 2) How did you get my name and associated car manufacturer & model They couldn't or wouldn't answer those questions. I believe these people are scammers who are part of money laundering innocent people by selling something that does not truly exist. Since they would give me no information and the people answering the phone would not transfer me to their supervisor, I can't believe they are a legitimate company. I don't want innocent people to be scammed out of their hard-earned money while they enrich themselves like the Day Care Centers, etc. do! I did not find out the name of the company until I called the (888) number listed in the letter. ELERAS AUTO GROUP [BBB Scam Type: Phishing] [Business: None given on the letter] [Location: Abbeville, SC, USA - 29620]

Received a flyer in the mail with the words "FACTORY WARRANTY ALERT" in big letters on both sides. Tells me "you have not contacted us to have your vehicle service contract for your [year, make, model] activated," referring to the used vehicle I bought a few weeks ago, and that I am at risk of "expensive repairs and/or major component failure" and that neglecting coverage makes me "financially liable for any and all repairs." Asks me to respond immediately at the toll free number (1-888-413-6075) or for spanish (1-855-454-0932). All its identifiers are vague, just says "Vehicle Service Department" with pre-paid postage from St. Louis, MO. [BBB Scam Type: Fake Invoice/Supplier Bill] [Business: Vehicle Service Department Date Repo] [Location: Woodstock, VA, USA - 22664]

I keep getting something in the mail requesting a response about my car's warranty coverage. There is no business address or name, just a phone number to call, which is 1 (888) 413-6075. I've tried calling to get off of their list, but they keep sending these mailers. [BBB Scam Type: Phishing] [Business: Vehicle Services Division Date Repor] [Location: WA, USA - 98102]

I received a notice in the mail after purchasing a car. Stated that I would be fined or reported if I did not call the number 1-888-413-6075 so I called and told the person Mathew Burger that I had extended coverage and needed no more and hung up this man proceeded to call me back to back 2 times with threats of RED FLAGGING me. I stated to him to DO IT and if he called again, I would report him to NC Dept of Insurance. [BBB Scam Type: Phishing] [Business: Unknown] [Location: NC, USA - 28318]

Registration Fee Voucher $199.00 This letter is to inform you that your vehicle coverage may be expiring or may have already expired Please call immediately as this will be our FINAL ATEMPT TO NOTIFY YOU: 1-888-413-6075 Addressed to me at current address with last name I have not used in 20 plus years Doesn't say what vehicle [BBB Scam Type: Phishing] [Business: Vehicle Services Division / Auto Warranty] [Location: AK, USA - 99501]

Scammer used Permit #1999 to send the fraudulent mail. The mail was sent from St. Louis MO....requesting to be called at 1-888-413-6075 [BBB Scam Type: Phishing] [Business: Vehicle Services Division Date Repor] [Location: ID, USA - 83402]

Received Letter with "Registration Fee Voucher" that looks like a check for $199.00 No Business Name No Business Address Addressed to me with my current vehicle information listed. IMMEDIATE RESPONSE REQUESTED ATTENTION: NAME This letter is to inform you that the vehicle coverage on your (insert your vehicle information) may be expiring or may have already expired. Our records indicate that you HAVE NOT CONTACTED us yet to get your coverage up to date. Without a vehicle protection plan in place, you are at risk of being financially liable for any and all repairs. However, you may still have time left to activate coverage on your vehicle before it's too late. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements. We reserve the right to revoke your eligibility for service coverage after 5 days. Please call IMMEDIATELY as this will be our FINAL ATTEMPT TO NOTIFY YOU: 1-888-413-6075 [BBB Scam Type: Phishing] [Business: 888 413-6075] [Location: WA, USA - 98030]

“Time sensitive” information, with no business name listed… “this letter is to inform you: that if your factory warranty has expired you will be financially liable for all repairs. Our records indicate that you have not contacted us to get your service contract up-to-date……. Please call 1-888-413-6075 with VIN and current mileage before December 19, 2025….” They knew my car make and model, and even the name of the business I have service contract for extended warranty with and what parts are included… Does not at all seem legit. [BBB Scam Type: Phishing] [Business: Catherine Beaumont / Auto Warranty Letter] [Location: OR, USA - 97202]

Car warranty extension solicitation. Never own the car mentioned on the letter. Contact person and sender name is Catherine Beaumon, Program Coordinator. 1-888-413-6075 [BBB Scam Type: Phishing] [Business: Unknown] [Location: NY, USA - 10993]