Fidelity Account Services LLC

A person named Kenneth called impersonating Wells Fargo telling me someone tried to use my debit card at a Best Buy in Florida and I needed a new account. He proceeded to guide me to move my money into my Apple account and tried to guide me to wire it to my "new" Wells Fargo account which was his. He is also connected to another guy who went by the name of "Brian Turner" who claimed to work in fidelity's fraud department who told me the same person tried to steal $33,000 from my Fidelity account. He then told me that part of their investigation was to go back through the process of wiring money out to figure out what went wrong with the process. I got to the point of selling my stock to then realize it was a scam. Luckily I knew it my gut it wasn't right and called fidelity back right after it happened and they were able to cancel the payment. Please catch these guys they almost just stole $20k from me. [BBB Scam Type: Bank/Credit Card Company Imposter] [Business: Wells Fargo Impostor] [Location: CA, USA - 92107]

How can I allow an elderly parent to check investments online without being able to change anything? My father-in-law is declining quickly due to a long fight with Parkinson's. He spent his career as a stockbroker and still likes to look at his investments on Fidelity multiple times a day. The issue is he's quickly slipping mentally and he has caretakers around him all day long, who can easily access his Fidelity account in addition to his other forms of ID. We are concerned someone opportunistic could use that access to execute trades, transfer money without his knowledge, or even add themselves as a beneficiary to the account. My wife's sister is already handling the active management of this account with her father's consent. We'd still like him to be able to see how his investments are performing online, but we want to prevent his login from being able to make any trades, transfers, or changes to the account. Is this possible on Fidelity? If not, is there another site where we can set up a mirror of his portfolio including number of shares etc so he can still check in on it regularly?

Nightmare Scenario-- Total Information Breach. Please Advise... My phone was recently stolen in Tijuana. I am incredibly foolish for having on that phone an open google folder with digital copies of all of my important documentation: Social Security Card, Passport, California State ID, Tax Documentation, Health Cards, Bank Account Login Info... everything. I know for a fact that they are using the information because they already attempted to access a Fidelity Account in my name as well as siphon funds from my Bank Account using PayPal. ​ I have changed all my passowrds. I have filed a report with [IdentityTheft.gov](https://IdentityTheft.gov). I put a freeze on my credit at Experian. Tomorrow, I will report the Passport and State ID loss. What else can I do? ​ In the long run, I am much more concerned about people committing crimes in my name than people doing credit scams with my information, although that is also certainly disturbing as well. ​ Is my life ruined?