ollunu.com

Purchased a holiday gift on Ollunu website. Money was removed from account and I received an order confirmation email. Never received a shipping confirmation and website is no longer active, so I reached out to the support email address asking for an update on my order. I received the below email in return. However, I never received a refund after waiting the 7+ business days. Hello, Ollunu is a 100% legitimate company. We’re proud to serve thousands of happy customers and are committed to providing high-quality products and excellent customer service. After personally investigating your order it seems that it was lost in transit, this happens to around 2% of orders shipped unfortunately. We really appreciate your understanding regarding this, I’ve personally gone ahead and made a full refund to your order, keep in mind that it takes around 5-7 business days for the money to arrive back into your bank account. We have too many orders that went missing, we cannot accept more orders until we resolved that issue with the logistics, that’s why we disabled the website, I appreciate your understanding, take care! Best regards, Team Ollunu www.ollunu.com [email protected] [BBB Scam Type: Online Purchase] [Business: Ollunu] [Location: VT, USA - 05468]