Remitly, Inc.

Peter gained my trust over time. He misrepresented himself and lied, convincing me to send money. This is a confidence scam, because it relies on deception and building trust first. Money was sent through Remitly. Once the fraud occurred, I had no direct way to recover it without Remitly’s cooperation, which they are not cooperating. This is financial transaction fraud, because it involved a money transfer and a third party (Remitly) that is legally obligated to assist in investigations. Remitly refused to provide a case number after I asked several times. They have not responded to my multiple Emails about this case. CSRs gave conflicting information, blamed me, and delayed investigation. This is corporate negligence/obstruction — they failed to comply with basic consumer protection and internal fraud-handling procedures. I have done everything a responsible victim would: documented evidence via gathering a screenshots, contacted two local law enforcement agencies, contacted my bank, and submitted several IC3 and Mesa PD reports. I have faced repeated bureaucratic delays and obstruction, which added emotional and practical stress. My experience is best described as “a confidence scam resulting in financial fraud, compounded by corporate negligence and obstruction in processing the dispute and refund.” [BBB Scam Type: Romance] [Business: Remitly Inc. and Blessing Stitches/Food] [Location: AZ, USA - 85296]