866-256-0821

Would like some insight about exposure after a scam Hi all — not great that I (or anyone) need this sub, but I’m glad there’s a community of people who have gone through similar things so there’s less of a stigma and more problem-solving here. A few days ago, I received a text message from boa@alerts.com stating: “/ BofA / Fraud - A hold has been placed on your debit-card. Please call 866.256.0821 to resolve this issue. To unsubscribe, reply STOP.” I didn’t reply STOP, but instead called the number, where an automated voice asked me to enter (using the keypad) (1) my BOA debit card number; (2) CVV; (3) expiry date; and (4) SSN. I entered all of these, but I felt that there was something off after entering my SSN and hung up immediately. I locked my debit card later that day. Last night, I called BoA, and their fraud dept informed me there was no department associated with that number. They have canceled that card and are sending me a new one in the mail. This was a debit card linked to a checking account. To my knowledge, there have been no attempts to open new credit cards, nor have there been any strange charges on any of my accounts. Last night, I placed a credit freeze on Equifax Experion, Transunion, Innovis, and the Chex one (sorry, I’m on my phone and can’t look it up without deleting this text.) I also contacted Chase, my credit card company, and they have put additional security measures in place for my account. I’m planning also getting an ID PIN from the IRS soon, but I am abroad and either the website is crashing by itself or they have security measures to prevent accessing those pages from abroad (which would make sense). For context, I don’t have any mortgages, student loans, or small debts; I just have a balance on my credit cards. As a result, I’m also wondering whether I need to get a credit freeze on the various small credit bureaus that are listed in some of the posts on this sub. Additionally, if anyone has ideas as to additional preve

Would like some insight about exposure after a scam Hi all — not great that I (or anyone) need this sub, but I’m glad there’s a community of people who have gone through similar things so there’s less of a stigma and more problem-solving here. A few days ago, I received a text message from boa@alerts.com stating: “/ BofA / Fraud - A hold has been placed on your debit-card. Please call 866.256.0821 to resolve this issue. To unsubscribe, reply STOP.” I didn’t reply STOP, but instead called the number, where an automated voice asked me to enter (using the keypad) (1) my BOA debit card number; (2) CVV; (3) expiry date; and (4) SSN. I entered all of these, but I felt that there was something off after entering my SSN and hung up immediately. I locked my debit card later that day. Last night, I called BoA, and their fraud dept informed me there was no department associated with that number. They have canceled that card and are sending me a new one in the mail. This was a debit card linked to a checking account. To my knowledge, there have been no attempts to open new credit cards, nor have there been any strange charges on any of my accounts. Last night, I placed a credit freeze on Equifax Experion, Transunion, Innovis, and the Chex one (sorry, I’m on my phone and can’t look it up without deleting this text.) I also contacted Chase, my credit card company, and they have put additional security measures in place for my account. I’m planning also getting an ID PIN from the IRS soon, but I am abroad and either the website is crashing by itself or they have security measures to prevent accessing those pages from abroad (which would make sense). For context, I don’t have any mortgages, student loans, or small debts; I just have a balance on my credit cards. As a result, I’m also wondering whether I need to get a credit freeze on the various small credit bureaus that are listed in some of the posts on this sub. Additionally, if anyone has ideas as to additional preve