877-705-8586

Chase Bank is ripping off people nationwide - fraudelently collecting ATM fees from plasma donors I am a plasma donor at my local Biolife facility, you get paid every time you donate and the donations are loaded onto a VISA debit card. You are supposed to get a free, non-cumulative withdrawal at any Chase or Allpoint ATM with each donation. However, in my area many people are getting charged an extra ~ $2.50 at every withdrawal. This has been happening to me ever since they switched from cash payouts to debit payouts back in 2008. I've spoken with seven other local donors, of those five said they get charged every time, once said some of the time, and the other said they hadn't noticed anything. It is possible to get the charges reversed--and I always do--but that's at least a 10-minute phone call, sometimes multiple calls spanning an hour. And the agents aren't the friedliest or easiest to understand. I imagine this has been happening to donors at every Biolife center since the switch to debit cards, and there are over 50 centers across the country...who knows how much $$$ Chase and Biolife have gotten by doing this, but I bet it's a very large number. I've attached a scan of the paperwork detailing how the debit card is _supposed_ to work, a couple screenshots of my donor account showing some of the recent ATM charges, and a screenshot from Allpoint's website showing what are supposedly free ATMs. You can see that the street names match, also the Allpoint logo is on the ATMs. I ask anyone who reads this to contact your local Biolife office (find it here: http://www.biolifeplasma.com/html/center_location/center_location.html#) or Chase Bank at 877-705-8586 and ask them to correct this and to return the money. Also, consider contacting a local TV station, newspaper, neighborhood blog, etc and perhaps they will do a consumer-fraud type story. Paperwork scan: http://img828.imageshack.us/img828/7339/biolifepaperwork.jpg 1st Chase scan: http:

Chase Bank is ripping off people nationwide - fraudelently collecting ATM fees from plasma donors I am a plasma donor at my local Biolife facility, you get paid every time you donate and the donations are loaded onto a VISA debit card. You are supposed to get a free, non-cumulative withdrawal at any Chase or Allpoint ATM with each donation. However, in my area many people are getting charged an extra ~ $2.50 at every withdrawal. This has been happening to me ever since they switched from cash payouts to debit payouts back in 2008. I've spoken with seven other local donors, of those five said they get charged every time, once said some of the time, and the other said they hadn't noticed anything. It is possible to get the charges reversed--and I always do--but that's at least a 10-minute phone call, sometimes multiple calls spanning an hour. And the agents aren't the friedliest or easiest to understand. I imagine this has been happening to donors at every Biolife center since the switch to debit cards, and there are over 50 centers across the country...who knows how much $$$ Chase and Biolife have gotten by doing this, but I bet it's a very large number. I've attached a scan of the paperwork detailing how the debit card is _supposed_ to work, a couple screenshots of my donor account showing some of the recent ATM charges, and a screenshot from Allpoint's website showing what are supposedly free ATMs. You can see that the street names match, also the Allpoint logo is on the ATMs. I ask anyone who reads this to contact your local Biolife office (find it here: http://www.biolifeplasma.com/html/center_location/center_location.html#) or Chase Bank at 877-705-8586 and ask them to correct this and to return the money. Also, consider contacting a local TV station, newspaper, neighborhood blog, etc and perhaps they will do a consumer-fraud type story. Paperwork scan: http://img828.imageshack.us/img828/7339/biolifepaperwork.jpg 1st Chase scan: http: