877-427-3210

I purchased the Groupon for a wine tasting tour with Texas Winos. I paid $110.40 for the voucher. I went to the vendor's website, texaswinos.com - and picked the tour I wanted. I chose the "Dallas to Neches River Basin & Italian Lunch" on January 2, 2026. We were to meet at Norma's Cafe, 9100 N Central Expy, Dallas, TX 75231 at 10:30am for a 11:00am departure. There was an additional fee of $98.24 paid to the vendor at the time of my booking. On the day of the event we were on our way to the departure address when I received a text message from, (877) 427-3210, at 10:02am (CT) saying "Hello from the Winos, we just sent you a very important email this morning, can you please check for it and respond when you can?". Here is that email - Richard Wino Fri, Jan 2, 11:00?AM to me Hello from the Winos, Can you please let us know you received this message Unfortunately the driver we had scheduled has had to rush out of town for a family medical emergency Our backup driver is already in another city helping someone else. We are very, very sorry to report that we cannot go forward with the tour as planned: Would you please, please consider another trip at another time? We will DOUBLE the number of credits that you have so you can go twice or bring a friend for free. And as an additional thank you for understanding our situation and being flexible I would like to gift you Free tickets for one of our Wino Fests going in 2026 40+ different wines to try with food samples too and music https://www.winofest.com Again, this is free, you would still have your tour credits later to use. You can of course request a full refund, and we understand, but we would truly appreciate the opportunity to make things up to you. Sorry again about the huge let down and inconvenience this has caused. Please, please let us know you received this. And please allow us to make this up to you [BBB Scam Type: Other] [Business: Texas Winos] [Location: KY, USA- 42553]