(833) 563-1997

The business website did not include any address, so I put what I could to get through that page. Just go to their website ans see for yourself. I needed someone to come to my house and give me an estimate to replace the two springs on my garage door. Somebody named "Joshua" showed up driving his personal vehicle. He looked at the job and gave me a price of $650.00, which seemed high to me. I asked if he would accept $600.00 and he agreed if I paid cash (he insisted). I said I may only have $200.00 and he said the rest would have to be on a debit card. He agreed to that. I had been doing a lot of research on the replacement of the garage door springs so I have a decent amount of knowledge of how this job should be accomplished. He did not have the correct springs and said the ones he installed would work just fine. I paid him $300.00 cash and $300.00 on debit card. I asked him for a receipt for the work accomplished. He got my email address and said he would send me a receipt. I never got a receipt. I'm quite sure he pocketed the cash. There is no proof that sales tax was collected for the $600.00 fee charged. I checked my bank account soon after the transaction and saw a $300.00 debit card charge. I called the business at 833-563-1997 number on Wed, March 4 and said the garage door spring is making a bad noise when the door is opened. They stated that supervision will call me right away to resolve. Nobody called me. I called again today, March 5 and told all that is wrong and nobody called me back for resolution. I got an email address of their site and explained the situation to them and the email came back as "undeliverable". The installer had given me a generic looking business card with no name on it and a phone # 425-565-0024. That number was no good (would not connect). To summarize, I needed garage door springs replaced, the person who was [BBB Scam Type: Other] [Business: Garage Door Service Guys] [Location: WA, USA- 98580]